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UmerJaved
Helper IV
Helper IV

Dynamics 365 Email message created from Flow - "from" and "to" coming up blank

Hi,

 

I have a flow which is supposed to trigger on update of opportunity and send an email to owner. I am using Dynamics 365 connector and using "Create a record" to create email message. The message is created without "from" and "to".image.png

 

However reading through another post, it seems i have to use CDS connector to create email message and set "from" and "to "activity party from there.

https://powerusers.microsoft.com/t5/General-Power-Automate/Unable-to-Set-To-and-From-Fields-of-Email...

 

However i am unable to find common data service connector and i am not sure why? any idea?    I have Power Automate license as well as Power App plan 2 trial license.

 

image.png

3 REPLIES 3
ChristianAbata
Community Champion
Community Champion

hi@UmerJaved  could you as what emviroment are you using? I discover that in sudamerican enviroments some conectors are not avaibles.



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Hi @ChristianAbata,

 

The flow is running in United Kingdom.

 

Regards

Umer

Furthermore when i create a new flow from make.powerapps.com , i am able to search and select the common data service connector however i still have the same issue, i.e. unable to see "from" and "to" in the email created. 

 

Is there any specific step for "from activityparty " and "to activityparty" ?

 

 

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