Showing results for 
Search instead for 
Did you mean: 
Helper III
Helper III

Dynamics CRM Email Message entity

Trying to create a Dynamics record for the Email Message entity via a flow.

When it is created both the From and Recipient fields are blank even though I am linking them to the contact guid for the recipient and the systemuser guid for the sender. The message therefore just sits in Draft state in the Activities list once created.


Have also tried putting the email addresses in directly.


Does anyone have any idea?



Community Support
Community Support

Hi @MartinHutchcpa ,


Could you please share a screenshot of the configuration of your flow?


Best regards,



Community Support Team _ Alice Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Sorry, I deleted the cards and used the outlook connector instead.

Thank you anyway

Helpful resources

Process Advisor

Introducing Process Advisor

Check out the new Process Advisor community forum board!

MPA User Group

Welcome to the User Group Public Preview

Check out new user group experience and if you are a leader please create your group

MBAS on Demand

Microsoft Business Applications Summit sessions

On-demand access to all the great content presented by the product teams and community members! #MSBizAppsSummit #CommunityRocks

MBAS Attendee Badge

Claim Your Badge & Digital Swag!

Check out how to claim yours today!

Users online (26,519)