cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

E-mail format is not as in trigger e-mail

I need help with what should be a very simple task.

 

An incoming email is supposed to read a number from the email text and then send a new email, writing the found number (a customer number) in the subject.

 

With a formula I already get the number and it works as desired to write it also in the subject.

 

For all interested:
substring(trim(split(triggerOutputs()?['body/body'], 'Customer-No:')[1]),0,10)

 

[1] means the second half of the e-mail text, i.e. everything after the word 'Customer-No:' (belongs quasi to the split function)
0 means that subsequent text is used from the beginning, i.e. from the zero-th position (belongs to the substring function)
10 means that the text is used up to the 10th position (belongs to the substring function).

 

My problem now is that the email text from the original mail should be used exactly the same. But instead of writing the email text exactly as in the trigger mail, I get the mail in Outlook as body text without paragraphs. With the field body => triggerOutputs()?['body/body'] I would expect the text to arrive in Outlook exactly as I actually get it as output in Power Automate, that is with paragraphs.

 

My research shows that this action actually sends in HTML format. Both for the simple actions in my own mailbox and for e-mail actions for receiving or sending from a shared mailbox.

 

Does anyone have a solution?

11 REPLIES 11
VictorIvanidze
Community Champion
Community Champion

Show your flow.

________________________________________________________

Welcome to my web site.

Hello Victor,

sure, it's really not very special.

I hope you don't let the German language bother you.

 

PowerFanAndreas_0-1661518407356.png

 

Thank you so much for taking on the issue.

 

Best regards,

Andreas

VictorIvanidze
Community Champion
Community Champion

The task is not easy. The only way I see is using MS GRAPH request to rewrite the Subject of ingoing email and then forward it.

________________________________________________________

Welcome to my web site.

Okay, but what does "MS GRAPH request" mean? How could this look like? In the action "Forward email" the possibilities seem very limited to me.

VictorIvanidze
Community Champion
Community Champion

Before we start do discuss MS GRAPH, please do the following manually: in your Outlook find an e-mail in Inbox and click Forward. Modify the Subject and send the email. Check on receiver's end if you're satisfied.

________________________________________________________

Welcome to my web site.

Yes, manually this is not a problem. I have changed the subject. The text looks the same as in the original mail, with paragraphs.

VictorIvanidze
Community Champion
Community Champion

Great! I just wanted to tell you that I think you can do the same in Power Automate only using MS GRAPH.

And unfortunately no, I have no time to show you in details what to do.

________________________________________________________

Welcome to my web site.

I see, thanks anyway. Just saw that MS GRAPH is another service from Microsoft. Another topic. I would still like to find a solution to my problem in Power Automate.

VictorIvanidze
Community Champion
Community Champion

MS GRAPH is just an API.  In fact Power Automate is based on MS GRAPH. And you can do almost all that MS GRAPH can do, from the Power Automate - search for "GRAPH" here to find a lot of examples.

________________________________________________________

Welcome to my web site.

VictorIvanidze
Community Champion
Community Champion

Hi @PowerFanAndreas,

have a look at this: ModifyAndForward flow

________________________________________________________

Welcome to my web site.

Hi Victor,

okay, obviously there is a solution. Only it should also be possible to find an open solution. I therefore do not give up yet 🙂 But thank you very much!

Helpful resources

Announcements

Community will be READ ONLY July 16th, 5p PDT -July 22nd

Dear Community Members,   We'd like to let you know of an upcoming change to the community platform: starting July 16th, the platform will transition to a READ ONLY mode until July 22nd.   During this period, members will not be able to Kudo, Comment, or Reply to any posts.   On July 22nd, please be on the lookout for a message sent to the email address registered on your community profile. This email is crucial as it will contain your unique code and link to register for the new platform encompassing all of the communities.   What to Expect in the New Community: A more unified experience where all products, including Power Apps, Power Automate, Copilot Studio, and Power Pages, will be accessible from one community.Community Blogs that you can syndicate and link to for automatic updates. We appreciate your understanding and cooperation during this transition. Stay tuned for the exciting new features and a seamless community experience ahead!

Summer of Solutions | Week 4 Results | Winners will be posted on July 24th

We are excited to announce the Summer of Solutions Challenge!    This challenge is kicking off on Monday, June 17th and will run for (4) weeks.  The challenge is open to all Power Platform (Power Apps, Power Automate, Copilot Studio & Power Pages) community members. We invite you to participate in a quest to provide solutions to as many questions as you can. Answers can be provided in all the communities.    Entry Period: This Challenge will consist of four weekly Entry Periods as follows (each an “Entry Period”)   - 12:00 a.m. PT on June 17, 2024 – 11:59 p.m. PT on June 23, 2024 - 12:00 a.m. PT on June 24, 2024 – 11:59 p.m. PT on June 30, 2024 - 12:00 a.m. PT on July 1, 2024 – 11:59 p.m. PT on July 7, 2024 - 12:00 a.m. PT on July 8, 2024 – 11:59 p.m. PT on July 14, 2024   Entries will be eligible for the Entry Period in which they are received and will not carryover to subsequent weekly entry periods.  You must enter into each weekly Entry Period separately.   How to Enter: We invite you to participate in a quest to provide "Accepted Solutions" to as many questions as you can. Answers can be provided in all the communities. Users must provide a solution which can be an “Accepted Solution” in the Forums in all of the communities and there are no limits to the number of “Accepted Solutions” that a member can provide for entries in this challenge, but each entry must be substantially unique and different.    Winner Selection and Prizes: At the end of each week, we will list the top ten (10) Community users which will consist of: 5 Community Members & 5 Super Users and they will advance to the final drawing. We will post each week in the News & Announcements the top 10 Solution providers.  At the end of the challenge, we will add all of the top 10 weekly names and enter them into a random drawing.  Then we will randomly select ten (10) winners (5 Community Members & 5 Super Users) from among all eligible entrants received across all weekly Entry Periods to receive the prize listed below. If a winner declines, we will draw again at random for the next winner.  A user will only be able to win once overall. If they are drawn multiple times, another user will be drawn at random.  Individuals will be contacted before the announcement with the opportunity to claim or deny the prize.  Once all of the winners have been notified, we will post in the News & Announcements of each community with the list of winners.   Each winner will receive one (1) Pass to the Power Platform Conference in Las Vegas, Sep. 18-20, 2024 ($1800 value). NOTE: Prize is for conference attendance only and any other costs such as airfare, lodging, transportation, and food are the sole responsibility of the winner. Tickets are not transferable to any other party or to next year’s event.   ** PLEASE SEE THE ATTACHED RULES for this CHALLENGE**   Week 1 Results: Congratulations to the Week 1 qualifiers, you are being entered in the random drawing that will take place at the end of the challenge.   Community MembersNumber SolutionsSuper UsersNumber Solutions Deenuji 9 @NathanAlvares24  17 @Anil_g  7 @ManishSolanki  13 @eetuRobo  5 @David_MA  10 @VishnuReddy1997  5 @SpongYe  9JhonatanOB19932 (tie) @Nived_Nambiar  8 @maltie  2 (tie)   @PA-Noob  2 (tie)   @LukeMcG  2 (tie)   @tgut03  2 (tie)       Week 2 Results: Congratulations to the Week 2 qualifiers, you are being entered in the random drawing that will take place at the end of the challenge. Week 2: Community MembersSolutionsSuper UsersSolutionsPower Automate  @Deenuji  12@ManishSolanki 19 @Anil_g  10 @NathanAlvares24  17 @VishnuReddy1997  6 @Expiscornovus  10 @Tjan  5 @Nived_Nambiar  10 @eetuRobo  3 @SudeepGhatakNZ 8     Week 3 Results: Congratulations to the Week 3 qualifiers, you are being entered in the random drawing that will take place at the end of the challenge. Week 3:Community MembersSolutionsSuper UsersSolutionsPower Automate Deenuji32ManishSolanki55VishnuReddy199724NathanAlvares2444Anil_g22SudeepGhatakNZ40eetuRobo18Nived_Nambiar28Tjan8David_MA22   Week 4 Results: Congratulations to the Week 4 qualifiers, you are being entered in the random drawing that will take place at the end of the challenge. Week 4:Community MembersSolutionsSuper UsersSolutionsPower Automate Deenuji11FLMike31Sayan11ManishSolanki16VishnuReddy199710creativeopinion14Akshansh-Sharma3SudeepGhatakNZ7claudiovc2CFernandes5 misc2Nived_Nambiar5 Usernametwice232rzaneti5 eetuRobo2   Anil_g2   SharonS2  

Check Out | 2024 Release Wave 2 Plans for Microsoft Dynamics 365 and Microsoft Power Platform

On July 16, 2024, we published the 2024 release wave 2 plans for Microsoft Dynamics 365 and Microsoft Power Platform. These plans are a compilation of the new capabilities planned to be released between October 2024 to March 2025. This release introduces a wealth of new features designed to enhance customer understanding and improve overall user experience, showcasing our dedication to driving digital transformation for our customers and partners.    The upcoming wave is centered around utilizing advanced AI and Microsoft Copilot technologies to enhance user productivity and streamline operations across diverse business applications. These enhancements include intelligent automation, AI-powered insights, and immersive user experiences that are designed to break down barriers between data, insights, and individuals. Watch a summary of the release highlights.    Discover the latest features that empower organizations to operate more efficiently and adaptively. From AI-driven sales insights and customer service enhancements to predictive analytics in supply chain management and autonomous financial processes, the new capabilities enable businesses to proactively address challenges and capitalize on opportunities.    

Updates to Transitions in the Power Platform Communities

We're embarking on a journey to enhance your experience by transitioning to a new community platform. Our team has been diligently working to create a fresh community site, leveraging the very Dynamics 365 and Power Platform tools our community advocates for.  We started this journey with transitioning Copilot Studio forums and blogs in June. The move marks the beginning of a new chapter, and we're eager for you to be a part of it. The rest of the Power Platform product sites will be moving over this summer.   Stay tuned for more updates as we get closer to the launch. We can't wait to welcome you to our new community space, designed with you in mind. Let's connect, learn, and grow together.   Here's to new beginnings and endless possibilities!   If you have any questions, observations or concerns throughout this process please go to https://aka.ms/PPCommSupport.   To stay up to date on the latest details of this migration and other important Community updates subscribe to our News and Announcements forums: Copilot Studio, Power Apps, Power Automate, Power Pages

Users online (2,314)