Showing results for 
Search instead for 
Did you mean: 
Helper IV
Helper IV

Email as plain text

Hi guys! I'm creating an App for send an email, with this email Dynamics 365 CRM create a new case, but I have a big problem, the body of the email is HTML so, my case description looks like this


<html><head><meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<meta name="Generator" content="Microsoft Exchange Server">
<!-- converted from text -->
<style><!-- .EmailQuote { margin-left: 1pt; padding-left: 4pt; border-left: #800000 2px solid; } --></style></head>
<font size="2"><span style="font-size:11pt;"><div class="PlainText">Test email</div></span></font>


There is any way to send an email as plain text with flow? I already tried converting, When email is received - > HTML to text "body" and then resend the email, but when I send the email is HTML again V_V


Thank you !


Re: Email as plain text

Hi @SanchezCSG,


In the Send an Email action in the advanced settings you will find the toggle HTML. you can set this to yes or no.



Helper IV
Helper IV

Re: Email as plain text

Hi @Pieter_Veenstra this didnt work for me, the email keep sending all the code like I showed in the OP 😞


Re: Email as plain text

test <b>bold</b> text

Can you test something as simple as the above html in your send email action



Helpful resources


Super User Program Update

Three Super User rank tiers have been launched!


Power Platform 2020 release wave 2 plan

Features releasing from October 2020 through March 2021


Join the new Power Virtual Agents Community!

We are excited to announce the launch of Power Virtual Agents Community. Check it out now!


New & Improved Power Automate Community Cookbook

We've updated and improved the layout and uploading format of the Power Automate Cookbook!


Power Automate Community User Group Member Badge

Fill out a quick form to claim your user group badge now!

Top Solution Authors
Top Kudoed Authors
Users online (13,901)