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SanchezCSG
Level 8

Email as plain text

Hi guys! I'm creating an App for send an email, with this email Dynamics 365 CRM create a new case, but I have a big problem, the body of the email is HTML so, my case description looks like this

 

<html><head><meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<meta name="Generator" content="Microsoft Exchange Server">
<!-- converted from text -->
<style><!-- .EmailQuote { margin-left: 1pt; padding-left: 4pt; border-left: #800000 2px solid; } --></style></head>
<body>
<font size="2"><span style="font-size:11pt;"><div class="PlainText">Test email</div></span></font>
</body>
</html>

 

There is any way to send an email as plain text with flow? I already tried converting, When email is received - > HTML to text "body" and then resend the email, but when I send the email is HTML again V_V

 

Thank you !

3 REPLIES 3
Super User
Super User

Re: Email as plain text

Hi @SanchezCSG,

 

In the Send an Email action in the advanced settings you will find the toggle HTML. you can set this to yes or no.

 

 

SanchezCSG
Level 8

Re: Email as plain text

Hi @Pieter_Veenstra this didnt work for me, the email keep sending all the code like I showed in the OP 😞

Super User
Super User

Re: Email as plain text

test <b>bold</b> text

Can you test something as simple as the above html in your send email action

 

 

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