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Level 8

Email as plain text

Hi guys! I'm creating an App for send an email, with this email Dynamics 365 CRM create a new case, but I have a big problem, the body of the email is HTML so, my case description looks like this


<html><head><meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<meta name="Generator" content="Microsoft Exchange Server">
<!-- converted from text -->
<style><!-- .EmailQuote { margin-left: 1pt; padding-left: 4pt; border-left: #800000 2px solid; } --></style></head>
<font size="2"><span style="font-size:11pt;"><div class="PlainText">Test email</div></span></font>


There is any way to send an email as plain text with flow? I already tried converting, When email is received - > HTML to text "body" and then resend the email, but when I send the email is HTML again V_V


Thank you !

Super User
Super User

Re: Email as plain text

Hi @SanchezCSG,


In the Send an Email action in the advanced settings you will find the toggle HTML. you can set this to yes or no.



Level 8

Re: Email as plain text

Hi @Pieter_Veenstra this didnt work for me, the email keep sending all the code like I showed in the OP 😞

Super User
Super User

Re: Email as plain text

test <b>bold</b> text

Can you test something as simple as the above html in your send email action



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