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Regular Visitor

Email body with png to ICM description

Hi,

 

I have successfully created a flow that takes an email report and creates an ICM incident. It has the body of the email in the description, but it doesn't include the .png from the email. Is there a way to get the png chart from the email into the ICM description?

 

Thanks,

Kevin

3 REPLIES 3
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Community Support
Community Support

Re: Email body with png to ICM description

Hi @KevinC ,

 

Could you please share a screenshot of the configuration of your flow?

 

Best regards,

Alice       

 

Community Support Team _ Alice Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Highlighted
Regular Visitor

Re: Email body with png to ICM description

 

icm2.png

 

Highlighted
Regular Visitor

Re: Email body with png to ICM description

Screenshot shared. Anything I can do here to get the .png from the email into the ICM alert description?

 

Thanks,

Kevin

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