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Helper III
Helper III

Email content in flow running together

Hi,

We have two questions.

#1

We have a flow built and running which sends an email to a requester when they have submitted a report.

The flow email content looks correct.  However, when the flow runs and the email is received the content has no line breaks and it is run together.

How can i correct this so that the email looks correct when it is received?

#2

In our list we have a column labeled ASSIGNED TO.  In our flow we have a variable for ASSIGNED TO.  The flow works fine but when the email that the flow sends goes out the ASSIGNED to is showing  with the names runing together.  Is there anyway to correct this?  Also is there anyway to have it list first then last name?  

2 ACCEPTED SOLUTIONS

Accepted Solutions
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Super User
Super User

Re: Email content in flow running together

Hi @feilda, what action are you using to send the email? I suspect it is that your email is not set to be HTML format, but if you can please provide a screenshot then we can pin point the issue straight away.





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Community Leader: Black Country PowerApps & Flow User Group

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Community Support
Community Support

Re: Email content in flow running together

Hi @feilda,

 

Please following these steps:

1. Click the Code view button "</>" turn to Html mode.

2. Paste the HTML template provided by @MattWeston365, please noticed that each "<p>" will have a </p> to match, no more or less.

Annotation 2019-09-17 161503.png

 

Annotation 2019-09-17 161541.png

The email I received:Annotation 2019-09-17 162007.png

Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

12 REPLIES 12
Highlighted
Super User
Super User

Re: Email content in flow running together

Hi @feilda, what action are you using to send the email? I suspect it is that your email is not set to be HTML format, but if you can please provide a screenshot then we can pin point the issue straight away.





Did my reply help? Please give it a thumbs up.
Did I answer your question? Please mark my post as a solution!
If you liked my response, please consider giving it a thumbs up. THANKS!


Proud to be a Flownaut!





Community Leader: Black Country PowerApps & Flow User Group

View solution in original post

Highlighted
Helper III
Helper III

Re: Email content in flow running together

I will try to set as HTML and see if that does it.  Thanks.

Highlighted
Helper III
Helper III

Re: Email content in flow running together

OK i tried making it html? Yes and here is what i got.  The content is all run together

 

HTML.PNG

Then i tried say HTML? NO and here is what i get.  It is better but still running lines together

 

HTML NO.PNG

This is what the actual email looks like in the flow we built

 

FLOW EMAIL CONTENT.PNG

Highlighted
Super User
Super User

Re: Email content in flow running together

@feilda thanks for posting that.

 

With that version of the Send an Email action, you need to manually put the HTML into the email body if you want to format it in that way. That has been resolved with Send an Email (V2) which will automatically put the HTML formatting in without you putting all of your tags in.





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Community Leader: Black Country PowerApps & Flow User Group

Highlighted
Helper III
Helper III

Re: Email content in flow running together

We tried using the v2 initially and that did not work for various reasons.  Can you share with me what i need to do to put the tags in for this version?  

Highlighted
Super User
Super User

Re: Email content in flow running together

Sure thing.

 

It would look something like this:

 

 

<p>Hi</p>
<p>CHS Data Team has assigned the following data report request to the next step in development as noted below.</p>
<p>Name of Data Report Request: [[YOUR DYNAMIC CONTENT HERE]]</br>
Contact Person: [[YOUR DYNAMIC CONTENT HERE]]</br>
Data Team Member Assigned: [[YOUR DYNAMIC CONTENT HERE]]</br>
Start of: Data Design Phase</p>

In HTML, paragraphs have a <p> to open the paragraph, and a </p> to close it. This will put a bit of white space between the blocks of text. If you want just a carriage return, then you would use </br> to move to the next line.

 

If you want to try out your HTML before you put it into your email, you can use the W3C Schools website, as it has some good tutorials on using HTML.

 

https://www.w3schools.com/html/default.asp

 





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If you liked my response, please consider giving it a thumbs up. THANKS!


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Community Leader: Black Country PowerApps & Flow User Group

Highlighted
Helper III
Helper III

Re: Email content in flow running together

thanks i have used this type of formatting in another application and will try this.

Highlighted
Helper III
Helper III

Re: Email content in flow running together

well i tried tried the html add insHTML ADD INS.PNG and here is what i got

 

 

 

Highlighted
Super User
Super User

Re: Email content in flow running together

Hi @feilda have you turned the format back to HTML?

You also need to ensure that at the start of your paragraph, you have a <p> tag. This will start the paragraph, and then </p> will finish it.





Did my reply help? Please give it a thumbs up.
Did I answer your question? Please mark my post as a solution!
If you liked my response, please consider giving it a thumbs up. THANKS!


Proud to be a Flownaut!





Community Leader: Black Country PowerApps & Flow User Group

Highlighted
Helper III
Helper III

Re: Email content in flow running together

added your suggestion but no change.Flow email content 2.PNG

Highlighted
Community Support
Community Support

Re: Email content in flow running together

Hi @feilda,

 

Please following these steps:

1. Click the Code view button "</>" turn to Html mode.

2. Paste the HTML template provided by @MattWeston365, please noticed that each "<p>" will have a </p> to match, no more or less.

Annotation 2019-09-17 161503.png

 

Annotation 2019-09-17 161541.png

The email I received:Annotation 2019-09-17 162007.png

Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

Highlighted
Helper III
Helper III

Re: Email content in flow running together

Thank you i got it last friday.  

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