Email every time a user is mentioned

[Mike123456789]

I know it sounds stupid but it would be helpful to have a trigger 'when a user is mentioned' running on all teams and channels.

It would tremendously help when transitioning users from outlook to teams. A lot of users are hesitant to using teams in lieu of email. In order for them to transition it would be helpful to send a copy of a message to mentioned user until they are comfortable with using teams exclusively.

Thanks,

M

[PrasadAthalye]

@Mike123456789 - When you @mention someone, teams does send them email which provides the message... See below ...

Like and Mark this as solution if this resolves your issue.

[Mike123456789]

Prasad,

thanks for the quick response. In don’t see this behavior in our tenant. Is that a user setting or a tenant setting?

thanks,

michael

[PrasadAthalye]

@Mike123456789 - You are correct. This is user setting. And also it only sends notification when you aren't connected to teams.

Please find details below on this topic and response from MS....

https://answers.microsoft.com/en-us/msoffice/forum/all/email-notifications-for-mentions-in-teams-pos...