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laz8592
Helper III
Helper III

Email notification not working when a client fills in a form

Hi.

I have a 'Form for Excel' on a sharepoint library that is linked to a form that is sent to new clients to fill in their details and in the flow an email notification is to be sent to some internal users. 

The email is not coming through, could the problem be on this sharepoint library as it is restricted to only some internal users? 

Please see my flow with all the settings used which looks fine, thank you. 

 

laz8592_0-1661497157631.jpeg

 

laz8592_1-1661497193048.jpeg

 

6 REPLIES 6
GeorgiosG
Super User
Super User

HI @laz8592 ,

 

You need to get the response details. Your flow should look like this:

 

GeorgiosG_0-1661500055745.png

 

 

Happy to help.
If I have answered your question, please mark your post as Solved.

Thanks, Georgios

Does the apply to each not need to be in there as more than one person needs to be sent the email?

Will check and get back to you in a week. 

GeorgiosG
Super User
Super User

You can add multiple persons in the „To“ field. As I understood your usecase right that is enough and no need of apply to each. Are the mails coming from the Forms or are you defining then ? 

Happy to help.
If I have answered your question, please mark your post as Solved.

Hi GeorgiosG

 

I am a bit confused, how does the flow integrate the Form of which its location is by default is in my OneDrive to a 'Forms for Excel' sheet in a Sharepoint library, when there is responses it gets copied into the excel sheet in the library then send an email from flow? In the flow do I have to add a sharepoint action with the exact library? Thanks

GeorgiosG
Super User
Super User

What exactly do you mean with - "Forms for Excel" in a SharePoint library - ?

If you want to share data from your OneDrive you have to share it with the external users, or use the action "Grant access to an item or a folder" to share data. 

Screenshot 2022-09-01 at 15.32.18.png

 

It will send a link to the external user. 

Happy to help.
If I have answered your question, please mark your post as Solved.

Hi GeorgiosG. 

 

Let me try explain to you what I want to do clearly with the screenshots attached. 

 

I have a sharepoint library which I have created a 'Forms for Excel' that is stored here. (1st screenshot)

laz8592_0-1662097764043.png

This 'Form for Excel' has the same columns/fields as a Form I will create which records in real time everytime a client (external) user submits the form 

laz8592_1-1662097937054.png

 

Now the form with the same fields shared to external clients once off to fill in their details 

laz8592_2-1662098026095.png

So the flow must integrate all the above so when a client fills in the form sent to him , it sends an email automatically to certain people as well as recording the fields in that 'form for excel'. I hope I am clear on this, appreciate your help, thank you. 

 

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