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Email notification when CRM contacts are updated

Is there a way for me to get an email notification when someone in my group adds or updates a CRM contact?

Community Support
Community Support

Hi cga8442,


Please try to use the trigger “Dynamics 365 – When a record is created”, then use the action “Office 365 – Send an email”.

Trigger “When a record is created” will trigger a flow whenever a record is created or updated, in the Entity Name field, select Contacts entity.

Then an email would be sent out via flow.

Please take the following screenshot for a reference:


Please try it on your side and feel free reply if you need more help.


Best regards,
Mabel Mao

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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