Email to D365 status and missing fields

[Oos]

Hi all,

I want to realize a flow that when a mail arrives at an mailbox, this mail is being attached to an opportunity. Now am i having a two problems:
1. The fields: 'From', 'To', 'CC', 'BCC' are not being filled.
2. The created mail has the status CONCEPT and I want to have the status to Received (Ontvangen). 
2.1 - When i change the flow to 'Get e-mail record' i see that i need to fill the following fields


But when i  fill the field Statuscode i get the following error? 

message": "3 is not a valid status code for state code EmailState.Open on email with Id 009bc0e1-59a2......

The flow i trying to realize is :


This is my output on the D365 side
D365 created mail

[v-bacao-msft]

Hi @Oos ,

"From" you mentioned can be found in the field list.

To/CC/BCC seems to be unified into To Recipients field. It may be necessary to use a semicolon to separate the relevant email addresses.

In addition, regarding the invalid status code, I can reproduce similar errors here, but I have not found the reason yet. Please refer to the thread and see if it helps in Dynamic community:

create-lead-exception-3-is-not-a-valid-status-code-for-state-code-leadstate-open-on-lead-with-id

Best Regards,

[carterbarry88]

It is only possible to update the status of an email when creating it through flow to "Draft" or "Failed".

The error is basically complaining that you are trying to use a status reason that isn't associated with the "Open" status.

If you want to update the status to any other status reason, you have to do it through Workflows. I could not see any way to do this through flow using the CDS connectors. I think you would have to build a custom connector in order to achieve this.