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karldenton
Level: Powered On

Email to Sharepoint List Comment

Hi

I have a flow that when someone emails a specific address, it creates a sharepoint item in a list.

I'd like it so if they reply IE email subject contains "RE", it adds the reply to the comments field

Is this possible?

I take it, it would have to match the subject somehow to the item? Each case has a unique ID so that could be added

 

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1 REPLY 1
Community Support Team
Community Support Team

Re: Email to Sharepoint List Comment

Hi @karldenton ,

 

Do you mean that Subject contains a unique case ID?

If so, you can create a new field in the List to store the ID.

Use WDL function to extract the ID contained in Subject, and use Get items-Filter Query in IF yes branch to filter out the items with the same case ID in the list.

Then use Update item action to update the comments field.

Please feel free let us know if you have any other questions.

 

Best Regards,

Community Support Team _ Barry
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