Hi all,
I have created a flow which emails the responses of an MS Form to the responder but also to a team mailbox in my org. It works fine, however, there is a lot of branching in the Form because it is quite complex. And I don't have Form Pro. I know that if a questions does not get answered then the field will just appear as blank in the body of the email.
Is there any way I can remove the question from the body of the email if all of the possible answer fields are blank?
For example above. If the responder doesn't answer the "Contract Title" question in the MS Form, how can I remove the "Contract Title" text from the body of the email in the flow?
I haven't yet found a way to do this.
Any help would be much appreciated.
Thanks,
Freddie
Solved! Go to Solution.
I have managed to work out how to do this myself (after a LOT of trial and error). There is probably a nicer/more efficient way of doing this but here is how I achieved only including answered questions and their responses, collected from a form, in an email.
My flow steps are: When a new response is submitted > get response details > create item in SharePoint > send an email (V2). I also have some variables so I can convert some date answers. But you probably won't need these. My send an email currently looks like this in flow:
But it looks worse than it really is. I will explain the logic now.
The first 4 questions & answers you see at the top of the screenshot are mandatory, hence I haven't added any special logic to them. You would replace the SharePoint dynamic content/Output logic with your MS Form Answers whenever you see me use one here.
Rather than hard coding the question name, you wrap the question name in an 'if' statement. My first example of this would be 'ContractTitle' and the first if statement you see in the screenshot is:
if(empty(outputs('Create_item')?['body/ContractTitle']), '', 'Contract Title: ') and what this logic does is sees whether there is an answer for the contract title question. If there is no answer submitted, it enters two single quote marks '' (which is effectively just a blank), if the user has answered that specific question then it enters 'Contract Title: '. After the first if, I then put the response to the question. Obviously if no answer is submitted then this will just show as blank anyway (which is the functionality we want). Then after the question response I have another if statement which is:
if(empty(outputs('Create_item')?['body/ContractTitle']), '', '
<br>')
This looks up to see whether contract title has been answered. If there is no answer in that field then I have another double single quote mark ('') which again is just blank. If there is an answer for contract title I have a '<br>' which is HTML code for a carriage return (so it will drop down a line if an answer has been submitted).
I then start the exact same process all over again for the next question following the same logic. So without leaving any spaces or hitting the return button I just carry straight on with another if statement:
if(empty(outputs('Create_item')?['body/ContractOwnerName']), '', 'Contract Owner Name: ')
Followed by the answer field
Followed by: if(empty(outputs('Create_item')?['body/ContractOwnerName']), '', '
<br>')
Following that logic throughout means my email looks like this and only includes answered form questions 🙂 :
Let me know if you want me to explain/help further. This has worked for me!
Thanks,
Freddie
You will have to write expression and do a null check something like below...
if(not(equals(outputs('Get_response_details')?['body/r6c6ad0ab931a4a26b0564e655ebd153c'], null)), outputs('Get_response_details')?['body/r6c6ad0ab931a4a26b0564e655ebd153c'] )
Hi Prasad,
Thanks for coming back to me. I have tried implementing something similar and I get the below error:
The formula I put in is:
With formula:
I have managed to work out how to do this myself (after a LOT of trial and error). There is probably a nicer/more efficient way of doing this but here is how I achieved only including answered questions and their responses, collected from a form, in an email.
My flow steps are: When a new response is submitted > get response details > create item in SharePoint > send an email (V2). I also have some variables so I can convert some date answers. But you probably won't need these. My send an email currently looks like this in flow:
But it looks worse than it really is. I will explain the logic now.
The first 4 questions & answers you see at the top of the screenshot are mandatory, hence I haven't added any special logic to them. You would replace the SharePoint dynamic content/Output logic with your MS Form Answers whenever you see me use one here.
Rather than hard coding the question name, you wrap the question name in an 'if' statement. My first example of this would be 'ContractTitle' and the first if statement you see in the screenshot is:
if(empty(outputs('Create_item')?['body/ContractTitle']), '', 'Contract Title: ') and what this logic does is sees whether there is an answer for the contract title question. If there is no answer submitted, it enters two single quote marks '' (which is effectively just a blank), if the user has answered that specific question then it enters 'Contract Title: '. After the first if, I then put the response to the question. Obviously if no answer is submitted then this will just show as blank anyway (which is the functionality we want). Then after the question response I have another if statement which is:
if(empty(outputs('Create_item')?['body/ContractTitle']), '', '
<br>')
This looks up to see whether contract title has been answered. If there is no answer in that field then I have another double single quote mark ('') which again is just blank. If there is an answer for contract title I have a '<br>' which is HTML code for a carriage return (so it will drop down a line if an answer has been submitted).
I then start the exact same process all over again for the next question following the same logic. So without leaving any spaces or hitting the return button I just carry straight on with another if statement:
if(empty(outputs('Create_item')?['body/ContractOwnerName']), '', 'Contract Owner Name: ')
Followed by the answer field
Followed by: if(empty(outputs('Create_item')?['body/ContractOwnerName']), '', '
<br>')
Following that logic throughout means my email looks like this and only includes answered form questions 🙂 :
Let me know if you want me to explain/help further. This has worked for me!
Thanks,
Freddie
Episode Seven of Power Platform Connections sees David Warner and Hugo Bernier talk to Microsoft MVP Dian Taylor, alongside the latest news, product reviews, and community blogs. Use the hashtag #PowerPlatformConnects on social media for a chance to have your work featured on the show! Show schedule in this episode: 0:00 Cold Open 00:30 Show Intro 01:02 Dian Taylor Interview 18:03 Blogs & Articles 26:55 Outro & Bloopers Check out the blogs and articles featured in this week’s episode: https://francomusso.com/create-a-drag-and-drop-experience-to-upload-case-attachments @crmbizcoach https://www.youtube.com/watch?v=G3522H834Ro/ @pranavkhuranauk https://github.com/pnp/powerapps-designtoolkit/tree/main/materialdesign%20components @MMe2K https://2die4it.com/2023/03/27/populate-a-dynamic-microsoft-word-template-in-power-automate-flow/ @StefanS365 https://d365goddess.com/viva-sales-administrator-settings/ @D365Goddess https://marketplace.visualstudio.com/items?itemName=megel.mme2k-powerapps-helper#Visualize_Dataverse_Environments @MMe2K Action requested: Feel free to provide feedback on how we can make our community more inclusive and diverse. This episode premiered live on our YouTube at 12pm PST on Thursday 30th March 2023. Video series available at Power Platform Community YouTube channel. Upcoming events: Business Applications Launch – April 4th – Free and Virtual! M365 Conference - May 1-5th - Las Vegas Power Apps Developers Summit – May 19-20th - London European Power Platform conference – Jun. 20-22nd - Dublin Microsoft Power Platform Conference – Oct. 3-5th - Las Vegas Join our Communities: Power Apps Community Power Automate Community Power Virtual Agents Community Power Pages Community If you’d like to hear from a specific community member in an upcoming recording and/or have specific questions for the Power Platform Connections team, please let us know. We will do our best to address all your requests or questions.
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