Showing results for 
Search instead for 
Did you mean: 
New Member

Error in Forward an email (v2)

I am creating a cloud Flow using my own account when a new email arrives in a Shared Mailbox. All the processing works OK, but at the end I want to forward the email to others including myself.


I use Forward an email (v2) and use Message ID from trigger body.


If I provide Original Mailbox Address as Shared Mailbox then I get error as: The specified folder could not be found in the store.


If I don't provide Original Mailbox Address, then Flow keeps retrying against BadGateway.


To check if I have permission, I created another Flow, Manually Trigger Flow -> Get email (v2) and provide static message ID that I used in previous Flow and provide Shared Mailbox address under Original Mailbox Address - this works!


Further to check permissions, I create created another Flow, Manually Trigger Flow -> Send email (v2) and use To as my own email address and From as Shared Mailbox address - this works!


Can you please help in getting Forward an email (v2) working please.

Community Champion
Community Champion

Could you show your flow?

Contact me if you are interested in custom Power Automate development.
Helper II
Helper II



I'm having the exact same issue. 


I have a flow that sends an automated email to a customer, I then use "Get Emails" to retrieve the message ID of that email. 


If a field isn't updated x amount of time later, it's supposed to forward the email. If I leave this field (Original Mailbox Address) blank: 


then it forwards successfully from my own email account. If I input the shared mailbox address the original item was sent from, then i receive the 'bad gateway' error. 

Helpful resources

Power Automate News & Announcements

Power Automate News & Announcements

Keep up to date with current events and community announcements in the Power Automate community.

Community Calls Conversations

Community Calls Conversations

A great place where you can stay up to date with community calls and interact with the speakers.

Power Automate Community Blog

Power Automate Community Blog

Check out the latest Community Blog from the community!

Top Solution Authors
Top Kudoed Authors
Users online (2,923)