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leonkacherikar
New Member

Error when adding predict (current Environment) to flow

Hi,

 

I am trying to add a predict step to my flow after an email is received. I get the model that is built however I am receiving the below error:

 

Encountered internal server error from the XRM API. The tracking Id is '6ddfd22c-5ceb-4e95-91e2-7d99aca92f94'.

 
Any assistance will be appreciated.
 
Regards,
 
Leon
 
 

 

1 ACCEPTED SOLUTION

Accepted Solutions
abm
Super User
Super User

Hi @leonkacherikar 

 

If you have the right permissions then it looks like an internal error. If problem persists after few hours please raise a support ticket with MS Power Automate support team. 

 

Thanks



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View solution in original post

13 REPLIES 13
abm
Super User
Super User

Hi @leonkacherikar 

 

Could you please post a screenshot of your flow?

 

Thanks



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Hi @abm ,

 

I have just started to create the flow. Here is a screenshot for the same. I need to take the attachment from the mail (PDF) and then have the model read the PDF and store all the information in variables. 

 

Regards,

 

Leon

 

leonkacherikar_0-1600162476431.png

 

 

Hi @leonkacherikar 

 

Thanks for the screenshot. So where you mapping the attachment content. Where you getting the error? 



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Hi @abm ,

 

I am new to flow. Where and how do you map the attachment content. When the email is received with the attachment PDF the next step from Predict should take that document as Input for further processing. I am getting the error at the predict stage and no other details are present. 

 

The predict stage should actually give the fields that are present in the model.

 

Regards,

 

Leon

Hi @abm ,

 

Here is the error.

 

Regards,

 

Leon Kacherikar

leonkacherikar_0-1600164332887.png

 

abm
Super User
Super User

Hi @leonkacherikar 

 

Please see this post and may be useful.

 

https://www.inogic.com/blog/2019/07/form-processing-ai-model-microsoft-flow-power-apps-how-to-use-ai...

 

Thanks

 

 



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abm
Super User
Super User

Hi @leonkacherikar 

 

If you have the right permissions then it looks like an internal error. If problem persists after few hours please raise a support ticket with MS Power Automate support team. 

 

Thanks



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abm
Super User
Super User

Hi @leonkacherikar 

 

Also you could post this to below forum as well.

 

https://powerusers.microsoft.com/t5/AI-Builder/bd-p/AIBuilder

 

Thanks

 



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askondo
Community Support
Community Support

If problem persists please raise a support ticket with MS Power Automate support team.

Hi @abm ,

 

Thank you for your assistance. Unfortunately the error still persists.

 

I also get the below error at times:

 

Request to XRM API failed with error: 'Message: Combined execution time of incoming requests exceeded limit of 1200000 milliseconds over time window of 300 seconds. Decrease number of concurrent requests or reduce the duration of requests and try again later. Code: 0x80072321 InnerError:
 
Regards,
 
Leon

Hi @askondo ,

 

The error still persists. I will raise a ticket with the Service Desk. Is there a link I can access to create a ticket.

 

Regards,

 

Leon

Hi @leonkacherikar 

 

Have a look at your trigger requests. Looks like its too many.

 

Please see below links for support tickets

 

https://unitedkingdom.flow.microsoft.com/en-us/support/

 

https://admin.powerplatform.microsoft.com/support?newTicket&product=Flow

 

Thanks

 



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JoeF-MSFT
Power Apps
Power Apps

Hi @leonkacherikar,

 

Thanks for reporting this issue. 

 

I just wanted to let you know that you can now use the more user friendly AI Builder actions in your flows instead of the predict action:

 

2020-09-15_16-23-36.png

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