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NathanWiggins
New Member

Error when sending email notifications for new sharepoint items

I'm receiving the following error when attempting to execute a newly made flow for email notifications from my sharepoint:

Cannot send mail. Follow the instructions in your Inbox to verify your account., WASCL UserAction verdict is not None. Actual verdict is HipNotify, ShowTierUpgrade.

 

The trouble is, I never received an email for verification and I don't see any other means to verify my account. Is there a way to manually verify without an email link, or a workaround for the process?

1 ACCEPTED SOLUTION

Accepted Solutions
v-litu-msft
Community Support
Community Support

Hi @NathanWiggins,

 

I think it is caused by the special character in your Email address. The problem is that UTF-8 isn't used. A lot of Europe based countries have funny letters and Flow couldn't recognize this.

As a workaround, you could use a different connection without any special letters in it the flow works as it should.

 

Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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1 REPLY 1
v-litu-msft
Community Support
Community Support

Hi @NathanWiggins,

 

I think it is caused by the special character in your Email address. The problem is that UTF-8 isn't used. A lot of Europe based countries have funny letters and Flow couldn't recognize this.

As a workaround, you could use a different connection without any special letters in it the flow works as it should.

 

Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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