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Error while fetching data from Jira

I am facing the below error while connecting to Jira

 

2017-04-05_0732.png

 

The coennection status shouws successful, Can anyone advise?

 

Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions
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Community Support
Community Support

Re: Error while fetching data from Jira

Hi Kalci,

 

Sorry but I need to correct my first reply. In my first test, I haven't put anything in the Project field in the trigger. But I just tested again and I filled with my project key and in Flow trigger, it finally shows the correct project key.

 

1.PNG

 

Please make sure that the key you filled in Project field match the one in below screenshot:

 

Capture.PNG

 

Also the connection information should be filled like below:

3.PNG

 

JIRA INSTANCE should be the URL of your site which is mentioned in the email JIRA team sent when you first create the site:

44.PNG

 

So this should work actually. If you still got the error, please feel free to tell.

 

Regards,

Mona

 

 

Community Support Team _ Mona Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

2 REPLIES 2
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Community Support
Community Support

Re: Error while fetching data from Jira

Hi Kalci,

 

I got the same error after I connected to the JIRA INSTANCE.

1.PNG 

 

The connection shows fine but cannot retrieve values.

 

Capture.PNG

 

I will try to report this to the product team. Thanks for your pointing out.

 

Regards,

Mona

Community Support Team _ Mona Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Highlighted
Community Support
Community Support

Re: Error while fetching data from Jira

Hi Kalci,

 

Sorry but I need to correct my first reply. In my first test, I haven't put anything in the Project field in the trigger. But I just tested again and I filled with my project key and in Flow trigger, it finally shows the correct project key.

 

1.PNG

 

Please make sure that the key you filled in Project field match the one in below screenshot:

 

Capture.PNG

 

Also the connection information should be filled like below:

3.PNG

 

JIRA INSTANCE should be the URL of your site which is mentioned in the email JIRA team sent when you first create the site:

44.PNG

 

So this should work actually. If you still got the error, please feel free to tell.

 

Regards,

Mona

 

 

Community Support Team _ Mona Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

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