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Error with Jira JQL query


I am trying to post a message in slack when a new issue that matches a JQL query is found.

Trigger = When a new issue is returned by a JQL query

Action = Post in Slack

I have tested the JQL in Jira and it works, but when I put the JQL query in the input field in Flow and save it, I get the following error: There's a problem with the flow's trigger.

When I go to fix the error, this is the message:

"code": 400,
"source": "",
"clientRequestId": "d3723780-ccad-4ae6-a098-0bb01c240cbb",
"message": "The response is not in a JSON format.",
"innerError": "Cannot read server response."

I have verified my connection to Jira is active in Flow.

Any ideas?

Community Support Team
Community Support Team

Re: Error with Jira JQL query

Hi @natalietower ,


Could you share JQL Query you configured in the trigger?

I did a test on my side and there is no way to reproduce a similar error. There are some errors on my side, but the error shows that the field does not exist, so my service is available.

Please refer to the link below to ensure that there is no error in the syntax. It seems that no spaces are allowed in the string.

In addition you could recreate a similar Flow to do the test.

Please take  a try.


Best Regards,

Community Support Team _ Barry
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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