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mithushalk
Helper V
Helper V

Even after approver's approval, flow rejects.

Hi team, 

Need help!

My flow auto rejects even after assigned approvers approve the request.
Flow works fine when I have a single approver assigned.

 

mithushalk_0-1642162826047.png

 

mithushalk_1-1642162855635.png

 

Under the condition, I'm using the outcome as shown in the image below

 

mithushalk_2-1642162946992.png

 

Thanks in advance.

5 REPLIES 5
Pstork1
Dual Super User
Dual Super User

If you have multiple approvers then Outcome will be a comma delimited list of the responses.  So if you have two approvers then it will be something like "Approve, Approve" or "Approve, Reject".  So I normally do a condition on whether Outcome contains "Reject" to decide if it was approved or rejected.



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@Pstork1 

Thanks for the reply!

In my flow, approvers would be dynamic so sometimes it can be one, two, three, four or more so please help me with the solution. 

Pstork1
Dual Super User
Dual Super User

As I said, that's why I normally check whether the Outcome CONTAINS Reject.  If it does then the approval was rejected.  If it doesn't then everyone Approved, no matter how many there were.



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@Pstork1 

 

mithushalk_0-1642499850838.png

 

Outcome shows rejected even though it was approved.

If you check using Outcome Contains Reject then the logic switches.  So with that condition the No Side will be the Approved Items and the Yes side will be the Rejected ones.  This shows that the No Side ran, but you didn't adjust the email to match the change in logic.



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