Extracting text from email

[rfeather89]

It looks like this has been asked a hundred times, but everyone has their own situation specific to their situation...so apologies if this has already been asked!

I'm looking to trigger an SMS when a P1 or P2 incident is raised, we already make use of Flow for this, however the requirements have changed and I'll need to text the body of an email, rather than the subject.

The body looks like this, after using "HTML_to_Text"

A new High Priority Incident (HPI) has been raised and requires managing.

Incident Details

Number:

INC0123456
Primary Incident Management Group:

*********************

Summary:

The thing is broken!

Configuration Item:

CI of broken thing

Assignment Group:

Assignment group of resolver

Status:

New

What I need is to pull out the text underneath the "Number:" and "Summary:" lines highlighted in blue. I've set-up the below expressions:

Compose:

length(body('Html_to_text'))

Compose2:

add(indexOf(body('Html_to_text'),'Number'),10)

Compose3:

add(indexOf(body('Html_to_text'),'Summary'),10)

Compose4:

substring(body('Html_to_text'),actionOutputs('Compose_2'),sub(actionOutputs('Compose_3'),actionOutputs('Compose_2')))

However, I appear to be getting everything between the n of the incident number and the last colon after Summary.

Any suggestions? 🙂

[RezaDorrani]

Hi,

Use

substring(body('Html_to_text'),sub(actionOutputs('Compose_2'),1),sub(sub(actionOutputs('Compose_3'),actionOutputs('Compose_2')),9))

Regards,

Reza Dorrani

If this post helps, then please consider Accept it as the solution to help the other members find it more quickly

[v-bacao-msft · Accepted solution]

Hi @rfeather89 ,

Please try to use the following expression to get specified data.

Number:

trim(first(split(last(split(body('Html_to_text'),'Number:')),'Primary Incident Management Group')))

Summary:

trim(first(split(last(split(body('Html_to_text'),'Summary:')),'Configuration Item')))

Image reference:

Hope it helps.

Best Regards,