cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
GurBAL
Advocate I
Advocate I

Find Dynamics 365 contactid Associated With Specific Email Address

I have built a flow that will create a Dynamics 365 task when I copy an email (the "Target Email") to a specific folder in Outlook 365.  The flow is working so far, but I am trying to make 2 enhancements and am not sure how to get them done.  The current, working flow is below.

 

I would like to check the D365 Contact entity for the presence of the Target Email's recipient, which could be in emailaddress1, emailaddress2 or emailaddress3.  If the email address exists, I would like to set the task's Regarding field to the relevant Contact.  I assume I need to grab the contactid of the relevant Contact to facilitate this, but I don't know how to accomplish that.  Once I have the contactid, is it as simple as inserting that variable into the task's Regarding field, or is there more to it?

 

There is one more complication that I can't figure out.  The Target Email may have multiple recipients.  How do I isolate each email address so that I can create a separate task for each, and check each one against the Contact database per the paragraph above?

 

Thanks for the help!

 

Flow pt1 20200306.pngFlow pt2 20200306.pngFlow pt3 20200306.pngFlow pt4 20200306.png

1 ACCEPTED SOLUTION

Accepted Solutions
abm
Most Valuable Professional
Most Valuable Professional

Hi @GurBAL 

 

After initialise mapping add a compose and do a split against the initialise variable.

 

Can we do a screen share please? That will be much easier.

 

Thanks



Did I answer your question? Mark my post as a solution!

If you liked my response, please consider giving it a thumbs up


Proud to be a Flownaut!

Learn more from my blog
Power Automate Video Tutorials

View solution in original post

13 REPLIES 13
abm
Most Valuable Professional
Most Valuable Professional

Hi @GurBAL 

 

To get the contact details you need to filter by email address 1, 2, and 3.

 

See below

 

image.png

 

Here I am assuming email address will be unique in your contact lists.

 

The expression I used to find the count is as follows

length(body('List_records_2')?['value'])
 
This IF condition determines whether the record exists or not. Then under the yes condition you can add the rest of the logic to get the contact id. Because you are using list items flow will construct a loop once you map the contact unique identifier even if there is only one record.
 
The other question is asked is about how to split the email address.
 
You can use the split expression to get each email address.
 
Please see below example
 
image.png

 

The expression I used for the above compose 2 is as follows:

split(variables('EmailAddresses'),';')
 
Try using the above flow action methods and let me know how it goes.
 
Thanks


Did I answer your question? Mark my post as a solution!

If you liked my response, please consider giving it a thumbs up


Proud to be a Flownaut!

Learn more from my blog
Power Automate Video Tutorials

Thanks so much for the guidance @abm!  I have tried implementing your solution but am doing something wrong.  I am getting the following error: "The inputs of workflow run action 'Compose' of type 'Compose' are not valid. The variable 'EmailAddresses' must be initialized before it can be used inside action 'Compose'."

 

I added your 'split' subroutine first, then added the 'filter' subroutine.  See steps below.  I played around with the variable EmailAddress a bit but it didn't fix anything.  I tried initializing it as "a@a.com;b@b.com@;c@c.com" and as the output of "Grab Recipients", and also tried Set Variable for EmailAddress to Grab Recipients.

 

Here is the state of that section of the flow:

Flow pt1 20200309.png

abm
Most Valuable Professional
Most Valuable Professional

Hi @GurBAL 

 

Thanks for your reply. Looks like your Set Variable mapping to an output of some other compose. Is this need to change to the previous step which is intialise variable.



Did I answer your question? Mark my post as a solution!

If you liked my response, please consider giving it a thumbs up


Proud to be a Flownaut!

Learn more from my blog
Power Automate Video Tutorials

I'm not following that.  Sounds like you're saying that I need to make the Value of the Set Variable step equal to Initialize Variable step?  When I try that, I get this error: "The inputs of workflow run action 'Set_variable' of type 'SetVariable' are not valid. Self reference is not supported when updating the value of variable 'EmailAddress'."  

 

Also, I should note that I didn't see a Set Variable step in your initial post.  I added it while I was troubleshooting (although it didn't fix anything).

abm
Most Valuable Professional
Most Valuable Professional

Hi @GurBAL 

 

Could you post a screen shot of your full flow and run time history where which step is failing?



Did I answer your question? Mark my post as a solution!

If you liked my response, please consider giving it a thumbs up


Proud to be a Flownaut!

Learn more from my blog
Power Automate Video Tutorials

I took screenshots of the current flow, and of the results of a test run.  Here is the current flow:

Flow full1 20200309.pngFlow full2 20200309.pngFlow full3 20200309.pngFlow full4 20200309.pngFlow full5 20200309.pngFlow full6 20200309.png

 

And here are the results of the run test:

Flow testA-1 20200309.pngFlow testA-2 20200309.pngFlow testA-3 20200309.pngFlow testA-4 20200309.pngFlow testA-5 20200309.png

abm
Most Valuable Professional
Most Valuable Professional

Hi @GurBAL 

 

Thanks for the screenshot. Could you please tell me after the initialize variable you are setting variable name value to some other output? You already initialised with certain values and replaced immediately after the next step? Which ever output you are mapping is not having a comma separated values hence its not returning as array for the split and getting the flow error.

 

image.png



Did I answer your question? Mark my post as a solution!

If you liked my response, please consider giving it a thumbs up


Proud to be a Flownaut!

Learn more from my blog
Power Automate Video Tutorials


@abm wrote:

Hi @GurBAL 

 

... Could you please tell me after the initialize variable you are setting variable name value to some other output? ...


That is set to the output of the "Grab Recipients" step.  You didn't have a Set Variable step in your suggestion, and I wasn't sure if one was necessary after an Initialize Variable step.  So when the flow wasn't working, I added the Set Variable step to see if it solved the problem (which it didn't). 

 

Do I need to Set a variable after I initialize it, or should I just delete it?  If not, is the string in the Initialize Variable step correct?  I have "a@a.com;b@b.com@;c@c.com", which I copied from your example.  The 'at' signs look oddly placed, and I don't know if this will work when I have a recipient with a domain that isn't dotcom.

 

Thanks!

abm
Most Valuable Professional
Most Valuable Professional

Hi @GurBAL 

 

You can delete this step and directly map the values under the initialise. Yes that was a typo from my side. You need to make sure Grab Recipients returns with similar format where you can split the values after using the semi-colon. If you need a screen share and fix please send me the details by email.

 

Thanks



Did I answer your question? Mark my post as a solution!

If you liked my response, please consider giving it a thumbs up


Proud to be a Flownaut!

Learn more from my blog
Power Automate Video Tutorials

Making progress!  I have cleaned it up, but the test is still failing at the 'split' formula.  I get this error:

"ExpressionEvaluationFailed. The execution of template action 'Apply_to_each_email_address' failed: the result of the evaluation of 'foreach' expression '@outputs('Split_EmailAddress')' is of type 'String'. The result must be a valid array."

 

But when I change that to array, I get the following error at the step that initializes the email address variable:

"BadRequest. The variable 'EmailRecipients' of type 'Array' cannot be initialized or updated with value 'recipient@contoso.com' of type 'String'. The variable 'EmailRecipients' only supports values of types 'Array'."

abm
Most Valuable Professional
Most Valuable Professional

Hi @GurBAL 

 

After initialise mapping add a compose and do a split against the initialise variable.

 

Can we do a screen share please? That will be much easier.

 

Thanks



Did I answer your question? Mark my post as a solution!

If you liked my response, please consider giving it a thumbs up


Proud to be a Flownaut!

Learn more from my blog
Power Automate Video Tutorials

PMing you screenshare details now...

abm
Most Valuable Professional
Most Valuable Professional

Hi @GurBAL 

 

Thanks for the screen share. Hope it was useful. If you have any more questions please post it. It's an awesome community.😀



Did I answer your question? Mark my post as a solution!

If you liked my response, please consider giving it a thumbs up


Proud to be a Flownaut!

Learn more from my blog
Power Automate Video Tutorials

Helpful resources

Announcements

Celebrating the May Super User of the Month: Laurens Martens

  @LaurensM  is an exceptional contributor to the Power Platform Community. Super Users like Laurens inspire others through their example, encouragement, and active participation. We are excited to celebrated Laurens as our Super User of the Month for May 2024.   Consistent Engagement:  He consistently engages with the community by answering forum questions, sharing insights, and providing solutions. Laurens dedication helps other users find answers and overcome challenges.   Community Expertise: As a Super User, Laurens plays a crucial role in maintaining a knowledge sharing environment. Always ensuring a positive experience for everyone.   Leadership: He shares valuable insights on community growth, engagement, and future trends. Their contributions help shape the Power Platform Community.   Congratulations, Laurens Martens, for your outstanding work! Keep inspiring others and making a difference in the community!   Keep up the fantastic work!        

Check out the Copilot Studio Cookbook today!

We are excited to announce our new Copilot Cookbook Gallery in the Copilot Studio Community. We can't wait for you to share your expertise and your experience!    Join us for an amazing opportunity where you'll be one of the first to contribute to the Copilot Cookbook—your ultimate guide to mastering Microsoft Copilot. Whether you're seeking inspiration or grappling with a challenge while crafting apps, you probably already know that Copilot Cookbook is your reliable assistant, offering a wealth of tips and tricks at your fingertips--and we want you to add your expertise. What can you "cook" up?   Click this link to get started: https://aka.ms/CS_Copilot_Cookbook_Gallery   Don't miss out on this exclusive opportunity to be one of the first in the Community to share your app creation journey with Copilot. We'll be announcing a Cookbook Challenge very soon and want to make sure you one of the first "cooks" in the kitchen.   Don't miss your moment--start submitting in the Copilot Cookbook Gallery today!     Thank you,  Engagement Team

Announcing Power Apps Copilot Cookbook Gallery

We are excited to share that the all-new Copilot Cookbook Gallery for Power Apps is now available in the Power Apps Community, full of tips and tricks on how to best use Microsoft Copilot as you develop and create in Power Apps. The new Copilot Cookbook is your go-to resource when you need inspiration--or when you're stuck--and aren't sure how to best partner with Copilot while creating apps.   Whether you're looking for the best prompts or just want to know about responsible AI use, visit Copilot Cookbook for regular updates you can rely on--while also serving up some of your greatest tips and tricks for the Community. Check Out the new Copilot Cookbook for Power Apps today: Copilot Cookbook - Power Platform Community.  We can't wait to see what you "cook" up!    

Welcome to the Power Automate Community

You are now a part of a fast-growing vibrant group of peers and industry experts who are here to network, share knowledge, and even have a little fun.   Now that you are a member, you can enjoy the following resources:   Welcome to the Community   News & Announcements: The is your place to get all the latest news around community events and announcements. This is where we share with the community what is going on and how to participate.  Be sure to subscribe to this board and not miss an announcement.   Get Help with Power Automate Forums: If you're looking for support with any part of Power Automate, our forums are the place to go. From General Power Automate forums to Using Connectors, Building Flows and Using Flows.  You will find thousands of technical professionals, and Super Users with years of experience who are ready and eager to answer your questions. You now have the ability to post, reply and give "kudos" on the Power Automate community forums. Make sure you conduct a quick search before creating a new post because your question may have already been asked and answered. Galleries: The galleries are full of content and can assist you with information on creating a flow in our Webinars and Video Gallery, and the ability to share the flows you have created in the Power Automate Cookbook.  Stay connected with the Community Connections & How-To Videos from the Microsoft Community Team. Check out the awesome content being shared there today.   Power Automate Community Blog: Over the years, more than 700 Power Automate Community Blog articles have been written and published by our thriving community. Our community members have learned some excellent tips and have keen insights on the future of process automation. In the Power Automate Community Blog, you can read the latest Power Automate-related posts from our community blog authors around the world. Let us know if you'd like to become an author and contribute your own writing — everything Power Automate-related is welcome.   Community Support: Check out and learn more about Using the Community for tips & tricks. Let us know in the Community Feedback  board if you have any questions or comments about your community experience. Again, we are so excited to welcome you to the Microsoft Power Automate community family. Whether you are brand new to the world of process automation or you are a seasoned Power Automate veteran - our goal is to shape the community to be your 'go to' for support, networking, education, inspiration and encouragement as we enjoy this adventure together.     Power Automate Community Team

Hear what's next for the Power Up Program

Hear from Principal Program Manager, Dimpi Gandhi, to discover the latest enhancements to the Microsoft #PowerUpProgram, including a new accelerated video-based curriculum crafted with the expertise of Microsoft MVPs, Rory Neary and Charlie Phipps-Bennett. If you’d like to hear what’s coming next, click the link below to sign up today! https://aka.ms/PowerUp  

Tuesday Tip | How to Report Spam in Our Community

It's time for another TUESDAY TIPS, your weekly connection with the most insightful tips and tricks that empower both newcomers and veterans in the Power Platform Community! Every Tuesday, we bring you a curated selection of the finest advice, distilled from the resources and tools in the Community. Whether you’re a seasoned member or just getting started, Tuesday Tips are the perfect compass guiding you across the dynamic landscape of the Power Platform Community.   As our community family expands each week, we revisit our essential tools, tips, and tricks to ensure you’re well-versed in the community’s pulse. Keep an eye on the News & Announcements for your weekly Tuesday Tips—you never know what you may learn!   Today's Tip: How to Report Spam in Our Community We strive to maintain a professional and helpful community, and part of that effort involves keeping our platform free of spam. If you encounter a post that you believe is spam, please follow these steps to report it: Locate the Post: Find the post in question within the community.Kebab Menu: Click on the "Kebab" menu | 3 Dots, on the top right of the post.Report Inappropriate Content: Select "Report Inappropriate Content" from the menu.Submit Report: Fill out any necessary details on the form and submit your report.   Our community team will review the report and take appropriate action to ensure our community remains a valuable resource for everyone.   Thank you for helping us keep the community clean and useful!

Users online (3,761)