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Kudo Collector
Kudo Collector

Flag email - Message Id not showing

Hi guys,

 

So, I tried to use the "Flag email" action. And to flag the email, you need the Message Id, right? but on the dynamic content, only the body is shown, and no Message Id. Is this a bug? or is there something wrong with my flow?

flag.PNG

1 ACCEPTED SOLUTION

Accepted Solutions
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Community Support
Community Support

Re: Flag email - Message Id not showing

Hi @julieann,

 

I agree with what @faustocapellanj mentioned, the dynamic content Message Id is not generated until the email arrives in the inbox.


If you are trying to flag an email that sent out by the flow, you could consider adding another trigger “When a new email arrives” in the flow, then select the Sent items for the Folder field.


Then it would be able to select Message Id for the Flag email action.


The flow could be configured likes below:
3.PNG


Please have a try with it and feel free reply if you need more help.

 

Best regards,
Mabel Mao

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

2 REPLIES 2
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Solution Sage
Solution Sage

Re: Flag email - Message Id not showing

Hi @julieann,

 

I just checked the "Flag email" action, and it seems it can only be used with the "When a new mail arrives" trigger. My assumptions are that since you are sending an email, the Message Id property is not generated until the email arrives in the inbox. Perhaps someone from the Flow team can chime in on my assumptions.

 

Regards,

Fausto Capellan, Jr


Fausto Capellan, Jr


Did I answer your question? Mark my post as a solution! Did my response help? Please give it a thumbs up!

Proud to be a Flownaut!


Highlighted
Community Support
Community Support

Re: Flag email - Message Id not showing

Hi @julieann,

 

I agree with what @faustocapellanj mentioned, the dynamic content Message Id is not generated until the email arrives in the inbox.


If you are trying to flag an email that sent out by the flow, you could consider adding another trigger “When a new email arrives” in the flow, then select the Sent items for the Folder field.


Then it would be able to select Message Id for the Flag email action.


The flow could be configured likes below:
3.PNG


Please have a try with it and feel free reply if you need more help.

 

Best regards,
Mabel Mao

Community Support Team _ Mabel Mao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

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