Flow bot approval in teams and approval in approval centre not being closed off when approval is completed in an email or vice versa

[DanielRK]

Hi,

I'm having a problem with this flow bot in teams that when an approval is completed either in email, teams or approval centre in flow the other areas where the approval appears do not close off. They should say that the flow has been completed but they don't.

So after an approval is approved in an email it is still possible to go to teams and reject it.

What am I doing wrong? 

Thank you for all your help again!

Regards,

Daniel

[RezaDorrani · Accepted solution]

Hi @DanielRK ,

The Teams approval card does not close even if approval action is taken (this is currently by design).

If approver goes to team and takes an action, that response will not be counted if the response has already been taken.

To learn more about approvals - https://www.youtube.com/playlist?list=PLTyFh-qDKAiFUGTtwSwFT79Y7_jq_Aipe

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Thanks,
Reza Dorrani, MVP
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[DanielRK]

Hi Reza,

Many thanks for clarifying. I've double checked and I understand it now.

Thank you for your help!

Regards, 

Daniel