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frixel
Post Prodigy
Post Prodigy

Flow does nothing to do with older mail received

Hi all,

 

I have a question about the outlook mail office 365 connector.

 

I have a flow that when an email arrives in the inbox, it is assessed by an employee and then dragged to the folder flow input in the mailbox.
The flow looks at this folder and then removes the attachment from the mail etc.
That is all going well but .....
If the employee is back in the mail and the latest mail is first dragged to the folder flow input and processed by the flow, it is neatly processed by flow. But then, here comes the problem:

If later another mail is dragged to the flow input folder that is older (earlier received in inbox) than the first one that was dragged into the folder, flow doesn't do anything with it anymore.

The mail will then remain in the flow input folder.

 

I have try it with this two diffent connectors but it is in the same problem.

This one

1.png

and this one

2.png

 

How can I solve this that, regardless of the incoming mail, all mail is still processed that is dragged into the flow input folder.

2 REPLIES 2
v-litu-msft
Community Support
Community Support

Hi @frixel,

 

The trigger couldn't work on the email which is dragged into the folder.

There is no such trigger at the moment. I suggest you consider posting your ideas to the ideal forum.

 

Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

HI @v-litu-msft 

 

It works verry well!
The flow does work on the trigger if an email is dragged to a subfolder of the inbox.
The only annoying thing is that the dragging is done manually and therefore not always in the correct order, so that older mails if a previous mail has already been triggered will not be processed by the flow.

 

1.png

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