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dmbasa
New Member

Flow failed but keeps on doing the Do Until loop

Hi,

 

How do I terminate a flow that already failed (Cancel is not clickable) due to reaching 30 days timeout but keeps running the Do Until loop.

 

BR

Den Mark

 
 

 

1 ACCEPTED SOLUTION

Accepted Solutions

Hi @dmbasa,

 

You could create a parallel branch to terminate the Flow after 30 days.

Annotation 2020-07-06 131428.jpg

 

Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

3 REPLIES 3
dmbasa
New Member

Forgot to show the flow image.

Do Until still running after Failed workflow timeoutDo Until still running after Failed workflow timeout

Hi @dmbasa,

 

You could create a parallel branch to terminate the Flow after 30 days.

Annotation 2020-07-06 131428.jpg

 

Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

Hello Lin,

 

Cancelling the workflow before it hits the timeout could be a solution for future instances of this workflow.

But that is not my issue here.

The issue is that the workflow failed due to MS 30 days timeout rule.

And I expect the 'Do Until' loop to have failed as well together with the workflow.

But that is not the case, the instance failed and the 'Do Until' loop still runs spamming a user with approval emails for some reason.

 

So I'd like to terminate/cancel this workflow to stop the 'Do Until' loop but if you check the top right corner of my image, the Cancel button is not clickable anymore because this workflow was already in a failed state.

 

BR

Den Mark

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