Flow forwarding flagged email loses images

[cumoczar1]

I've built a fairly straight forward flow ... if an email is flagged, send an email.  The problem is all images are lost in the send ... what am I forgetting?

Original e-mail

Received forwarded e-mail

[ChristianAbata]

@cumoczar1  your flow is ok, I tested the same and I suppose that is becouse the content is blocked or maeby is a client error, test it in owa version.

Could you forward me the emal to test? christian.abata@cloud360.com.ec

[ChristianAbata · Accepted solution]

hi @cumoczar1  I discover that this kind of images are included into attachments, when you forward the email manually you get this image path

<img data-imagetype="AttachmentByCid" originalsrc="cid:image006.png@01D60E57.62AF5650" naturalheight="0" naturalwidth="0"
src="https://attachments.office.net/owa/Christian.Abata%40cloud360.com.ec/service.svc/s/GetAttachmentThumbnail?id=AQMkADU3ZTZmOTc4L8kNAb4Z3P6snbfQ2SSfsCvzlzW-d5g&amp;animation=true" 
width="695" height="208" data-outlook-trace="F:2|T:2" style="width:7.2395in; height:2.1666in" crossorigin="use-credentials">

But when you see the body email  the same image code is

<img width="695" height="208" data-outlook-trace="F:1|T:1" src="cid:image006.png@01D60E57.62AF5650" style="width:7.2395in; height:2.1666in">

So, outlook in some where gets the image that is in attachment to adding into html code but PA can't do that. PA needs an email in some server to show it and are not able to get the attachment and insert it in the code.

[cumoczar1]

Thanks Christian - I changed the flow to forward instead of creating an email and the images appeared!  Now I'll just need to figure out how to add the attachments as forwarding in my situation won't work.

Thanks for looking into this and resolving!

-Curt