Flow functions in test mode, but not outside of test mode.

[Anonymous]

I created a flow to send an email to 4 people when a Microsoft Form is submitted. When I test the flow it works fine and sends the email as it should. When I exit test mode and attempt to trigger the action, the email does not send. I have already checked the following:

1. The flow is turned on

2. The form name is correct

3. The email addresses are correct

4. I read a similar post on this forum that suggested waiting 24 hours since I used a template. I waited and attempted it again. Still no results.

I can't figure out why it won't run properly.

[Pieter_Veenstra]

Hi @Anonymous ,

Can you send some screenshots of both the test run and the triggered run?

[Anonymous · Accepted solution]

Thanks for such a quick reply. I actually figured out my issue. The form was a shared form which I was not the original creator of, so the flow was not recognizing it properly. I made a copy of the form so that I was the creator and now the flow works fine.

Thank you!