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Frequent Visitor

Flow is stuck on an action - but it has completed ok

I have an action to "Copy file" from a SP Doc Library to another Doc Library and it's completed ok, but the action is still running and I can't work out why. 


I've opened the copied file and it's fine, can't work out what else this action is trying to do.


Here's the action:

Screen Shot 2018-11-02 at 2.43.28 PM.jpg


Here's the screenshot of it while still running.


Screen Shot 2018-11-02 at 2.40.29 PM.jpg

New Member

I had the same problem yesterday. I tried using with both the copy file and the move file actions. I used the identifier file ID as well. As you described, the files were copied and moved successfully. However the flow continue to run endlessly, and gets stuck. Does not move on to the next action. I spent several hours trying different file ID’s and actions but was not able to dive this. 

Community Support
Community Support

Hi @LeonieWilliams,


The issue is confirmed on my side,I would post this issue to my product team, if the issue is solved, I will reply here.


Best regards,


Thanks - I've checked it again after the weekend and it eventually failed after 2 days, with the error message: "The response is not in a JSON format."


screenshot of error:

Screen Shot 2018-11-05 at 8.05.07 AM.jpg

Screen Shot 2018-11-05 at 8.06.20 AM.jpg



Did you ever figure out why this was happening?  I have something similar happening with a flow which I created that renames a file in SharePoint and updates the Title.  It runs successfully and does what it is supposed to, but the flow continues to run and doesn't stop.

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