Showing results for 
Search instead for 
Did you mean: 
Frequent Visitor

Flow is stuck on an action - but it has completed ok

I have an action to "Copy file" from a SP Doc Library to another Doc Library and it's completed ok, but the action is still running and I can't work out why. 


I've opened the copied file and it's fine, can't work out what else this action is trying to do.


Here's the action:

Screen Shot 2018-11-02 at 2.43.28 PM.jpg


Here's the screenshot of it while still running.


Screen Shot 2018-11-02 at 2.40.29 PM.jpg

New Member

I had the same problem yesterday. I tried using with both the copy file and the move file actions. I used the identifier file ID as well. As you described, the files were copied and moved successfully. However the flow continue to run endlessly, and gets stuck. Does not move on to the next action. I spent several hours trying different file ID’s and actions but was not able to dive this. 

Community Support
Community Support

Hi @LeonieWilliams,


The issue is confirmed on my side,I would post this issue to my product team, if the issue is solved, I will reply here.


Best regards,


Thanks - I've checked it again after the weekend and it eventually failed after 2 days, with the error message: "The response is not in a JSON format."


screenshot of error:

Screen Shot 2018-11-05 at 8.05.07 AM.jpg

Screen Shot 2018-11-05 at 8.06.20 AM.jpg



Did you ever figure out why this was happening?  I have something similar happening with a flow which I created that renames a file in SharePoint and updates the Title.  It runs successfully and does what it is supposed to, but the flow continues to run and doesn't stop.

Helpful resources

Power Platform Conf 2022 768x460.jpg

Join us for Microsoft Power Platform Conference

The first Microsoft-sponsored Power Platform Conference is coming in September. 100+ speakers, 150+ sessions, and what's new and next for Power Platform.

New Ideas Forum MPA.jpg

A new place to submit your Ideas for Power Automate

Announcing a new way to share your feedback with the Power Automate Team.

MPA Virtual Workshop Carousel 768x460.png

Register for a Free Workshop

Learn to digitize and optimize business processes and connect all your applications to share data in real time.

MPA Licensing.jpg

Ask your licensing questions at the Power Automate AMA!

Join Priya Kodukula and the licensing team, super users and MVPs to find answers to your questions on Power Automate licensing.

Users online (1,566)