Flow mail notification out of quota - APIM service

[ck25415]

Hello,

I am reciveing an error message at one of the email notification connectors.

Edit your flow | Microsoft Flow

"error": {
    "code": 403,
    "message": "Out of call volume quota. Quota will be replenished in 09:39:45.",
    "source": "msmanaged-na.azure-apim.net",
    "path": "",

What other actions consume APIM resources, How can I increase the quota limit?

Thanks,

[v-yuazh-msft]

Hi @ck25415,

Which plan you have subscription when use microsoft flow?

Please refer to link below to see your plan and see the Maximum number of runs per month (per user) for your plan.

https://asia.flow.microsoft.com/en-us/pricing/

  

Best regards,

Alice

[ck25415]

Hello Alice,

We have O365 E3 plan. Its not the flow that is reaching the quota limit, we have more than 10 million flows available for our org. Its the mail action which is using REST APIM service that is reaching the quota and the quota is generally replinished after a few hours and during this time all the actions in the flow suceed but the mail action fails causing the entire flow to fail.

Thanks.

[ck25415 · Accepted solution]

After raising a support ticket with MS, got an update from the product team that the send email notiofication has a limit of 100 emails/day/connection. If it reaches the limit within 24 hour, you will the see error mail notification out of quota-apim service. Documentation is now updated to show the throttling limit 100 api calls/24 hours  https://docs.microsoft.com/en-us/connectors/sendmail/

If you an email account in exchange online, its better to use O365 send email action which has higher limits 900 api calls/ minute

https://docs.microsoft.com/en-us/connectors/office365/

Thanks,