Flow not automatically triggering from Form submit

[Sandie]

I'm trying to create a flow that triggers automatically on form submit, but this is not working.  I have tried a couple of different forms/flows with no success.

Firstly I tried with a group form.  This was not in the dropdown list to select from, so I used the Form ID to select the form. This did not work.

I wondered if I might be doing something wrong with the ID (I don't think so, but it never hurts to check) so I created a new form in "My Forms" and a new flow to trigger this.  Again, this is not working.

In all cases the form responses are being collected, and I can see them in the Excel files.

Can anyone assist? I am not sure how to troubleshoot this?

[ChristianAbata]

yes, I hope is a temporary issue.

[Sandie]

Eventually my flows did get triggered.

It seems that the trigger from Forms can take up to 90 minute to occur.  This is an ongoing issue, and as far I can tell dates back at least to 2017, if not earlier.

Makes it very difficult to learn and test by iteration as well, when you have to wait 90 min to see if what you did worked!

[ChristianAbata]

sure @Sandie  I know that this kind of issues are quickly solved. 

[nikkbic]

Thanks - I'm currently having trouble and wondering why it's not working, so I'll give it some time to tick over!

[Sandie]

I've found that once you get one triggered, you can then "Test" and use the data from the previous run to quickly iterate

[v-alzhan-msft]

Hi @Sandie ,

I would make a test and reply here one the issue is confirmed.

Best regards,

Alice       

Community Support Team _ Alice Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[TTE]

my forms have been working for 12 months, no issues, worked Friday...not today (Monday 10th Feb)

created a new form and flow to test, still no go.

pretty poor, hope it magically gets fixed ASAP.

[Anonymous]

I'm having the same issue today on multiple forms/flows. It just fails silently as the flow is never triggered to show a failure.

[TTE]

correct..that's what I'm experiencing too...

The form itself if working as you can see submitted info has been appended via excel.

but flows trigger for forms submit is not working / triggering / communicating correctly.  

Noticed that latest forms submitted data does not get picked up in flows either when you go to run a test with previous data...last previous data it shows me was Friday when I know it was last working.

any tests forms I put  through today, don't even show up, so its not processing or communicating properly at all to forms.

[v-alzhan-msft]

Hi all,

I have made a test and the issue is confirmed on my side.

The issue has been reported to my product team, I would reply here when the issue is solved.

Best regards,

Alice       

Community Support Team _ Alice Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

[TTE]

I just had 2 (out of many) of my tests come through to my email from this morning,  so that's about a 8 hours delay

(the flow sends me a email and outlook task of the submitted form results)

just put a form through a few moments ago to see if problem is resolved (should created a email and task within a minute of submittal)

...but alas.... 

nothing....  

glad you have been able to reproduce the fault! 

Thanks, waiting in anticipation for resolution to occur

[TTE]

are there any updates yet?

form I submitted at 5:01pm, only was processed at 7:09am.  what the heck is going on!?

[TTE]

progress report? any news?

[TTE]

UPDATE:- 

This problem today (12/02/2020) has mysteriously fixed itself for my form submit triggers.

hope others are seeing the same!!

[ChristianAbata]

hi @TTE as I told you this kind of problesm normally are solved quickly

[v-alzhan-msft · Accepted solution]

Hi all, 

I have made a test and the issue is solved now, please make a test again and let me know if your issue still exists.

Best regards,

Alice       

Community Support Team _ Alice Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.