cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Anonymous
Not applicable

Flow not populating created by correctly

I am using a SharePoint List with PowerApps. The PowerApp form was created with a generic O365 account. I use that same generic O365 account to create the flow in Power Automate. The trigger is a new item added to the list. The challenge is that the "Created By DisplayName" dynamic content or "Created By Email" is not grabbing the person that is filling out the PowerApp form but rather the generic O365 account. Am I missing a basic step here?

 

I'm not sure how to get around this but it is kind of a deal breaker if I can't determine who is submitting the form.

 

Any ideas?

 

1 ACCEPTED SOLUTION

Accepted Solutions
Pstork1
Most Valuable Professional
Most Valuable Professional

Yes, If you created the original connection using a generic account then that is the connection tied to your account. But when other people use the App they will be prompted to create their own connections and those will be under their account.



-------------------------------------------------------------------------
If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.

View solution in original post

12 REPLIES 12
efialttes
Community Champion
Community Champion

Hi
I see your point, when item is created via Flow, the user identified in Created by is the owner of the Flow, not the one executing it...

But please note according to this post:
https://powerusers.microsoft.com/t5/Building-Power-Apps-Formerly/Modified-By-field-in-sharepoint-lis...
If you edit the same item in PowerApps, the 'ModifiedBy' field will change to be the person who logged in (and I believe the same should happen when creatng items. As the post suggests... Can you share more about your use case? Are you using powe automate (aka flow) to create the new item in SP list instead of doing it directly in power app?
Hope this helps

Did I make your day? If so, mark my response as 'Solution' !!!

También escribo sobre Power Automate en este Blog y en Twitter

Pstork1
Most Valuable Professional
Most Valuable Professional

This is by design, but you can have the Flow change the Created By field using an HTTP REST call to whatever account you want it to be.  This post talks about how to do it with Modified By, but Created by will be the same,

http://johnliu.net/blog/2019/2/flowninja-hack-78-modifying-modified-by-and-modified-time-with-micros...



-------------------------------------------------------------------------
If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.
Anonymous
Not applicable

You're kidding me right?? This is way too complicated. All I'm trying to do is get the contact info of the person that CREATED the item in the SharePoint list. There isn't any modifying. Just create item in list and flow is triggered. Flow should "SEE" who created the item as the person that was logged in and filled out the PowerApps form.

 

Help!!!!!!!???!!!!!!!

 

 

Pstork1
Most Valuable Professional
Most Valuable Professional

Can you post a copy of your Flow?  If you are using the When an item is created trigger I have seen a problem with the timing involved not filling in the created By field right away.  You can also use the Modified By field.  When an item is created it sets both Created By and Modified by to the person who creates the item.  

 

I thought you were saying that you were creating the item using the Flow. Since the Flow is running in the context of the person who created the Flow that will normally result in a List Item where that person is the Created By. My answer is the only way to fix that issue. Are you just having trouble retrieving the Created By field from the trigger or could you be more specific about the problem.



-------------------------------------------------------------------------
If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.
Anonymous
Not applicable

The PowerApp form is for ONBOARDING. My flow is triggered by "When an item is created" in my SharePoint list. I then update the list to populate the account name and email address fields. Lastly, I email the contents of the list to a recipient.

 

How can I post a copy of the flow? You mean high level screen shot like below??

flow.PNG

Pstork1
Most Valuable Professional
Most Valuable Professional

The person who created the item should be available in the Trigger dynamic properties.  The Update Item will change the Modified By field to the Maker of the Flow, but won't change the Created By.  Sometimes the trigger doesn't record the Created By in time to include it in the trigger.  When an item is Created you can also use the Modified By field from the Trigger.  That seems to populate more quickly in the trigger.  When an item is created it will be the same user.  

 

Again, if the user is creating the item in a list and that is triggering the Flow then the Created By and Modified By in the trigger should be the user who created the item.  Can you be a bit more specific about your problem?  When Power Apps creates an item it will set Created By to the user running the Power App.  When Flow creates an Item it will set Created By to the user who created the Flow.  That is the way its designed to work.  Are you saying that is not what you are seeing?



-------------------------------------------------------------------------
If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.
Anonymous
Not applicable

Thank you for your explanation. Seems logical.

 

User goes to PowerApps form >> Fills out form >> Save >> List item created >> Flow gets triggered

 

When I put the "Created By DisplayName" [from "When an item is created" section in dynamic content] in the email the GENERIC SERVICE ACCOUNT display name shows up. Same happens for Modified DisplayName. So sad.

 

Is there a way to see what the Created By fields are by just looking at the list.

Pstork1
Most Valuable Professional
Most Valuable Professional

If the user is creating the list item directly from a Power Apps form, without the use of Power Automate, that is not the normal behavior.  Items created in Power Apps should be created using the identity of the user running the Power App, not the system account, even if the system account was the original creator of the Power App.  Is the Power App embedded in a page? That might account for the connections being done in the context of the system.  But that's not the way a normal Power App or a SharePoint Integrated Power App will work.

 

So the issue here isn't how to change the Created By.  The issue is something about the way the Power App is being used to create the new item.



-------------------------------------------------------------------------
If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.
Anonymous
Not applicable

Yah, I think that is just it. PowerApps is populating the Created By field by the SharePoint Integration account in PowerApps. This is a real bummer. I need to capture the person's account that is filling out the form.

Pstork1
Most Valuable Professional
Most Valuable Professional

But that's my point.  I just checked again on one of my SharePoint Integrated forms.  The item in the list shows Created by as the user who filled out and saved the form. If yours is showing as a system account then there is something off about your SharePoint Integrated form. Its not supposed to work that way.



-------------------------------------------------------------------------
If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.
Anonymous
Not applicable

Thank you for checking. I signed in as another user and submitted the PowerApps form and it DOES SHOW THAT USER as the created by. So it is working but for some reason, my account still is pointing to the generic. Maybe because I initially created the PowerApps form under my account and then changed the connection/integration to the generic account.

 

I think we are good to go.

 

Thank you again kind sir

Pstork1
Most Valuable Professional
Most Valuable Professional

Yes, If you created the original connection using a generic account then that is the connection tied to your account. But when other people use the App they will be prompted to create their own connections and those will be under their account.



-------------------------------------------------------------------------
If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.

Helpful resources

Announcements

Take a short Community User Survey | Help us make your experience better!

To ensure that we are providing the best possible experience for Community members, we want to hear from you!    We value your feedback! As part of our commitment to enhancing your experience, we invite you to participate in a brief 15-question survey. Your insights will help us improve our services and better serve the community.    👉Community User Survey    Thank you for being an essential part of our community!    Power Platform Engagement Team  

Tuesday Tip | How to Get Community Support

It's time for another Tuesday Tip, your weekly connection with the most insightful tips and tricks that empower both newcomers and veterans in the Power Platform Community! Every Tuesday, we bring you a curated selection of the finest advice, distilled from the resources and tools in the Community. Whether you’re a seasoned member or just getting started, Tuesday Tips are the perfect compass guiding you across the dynamic landscape of the Power Platform Community.       This Week: All About Community Support Whether you're a seasoned community veteran or just getting started, you may need a bit of help from time to time! If you need to share feedback with the Community Engagement team about the community or are looking for ways we can assist you with user groups, events, or something else, Community Support is the place to start.   Community Support is part of every one of our communities, accessible to all our community members.   Within each community's Community Support page, you'll find three distinct areas, each with a different focus to help you when you need support from us most. Power Apps: https://powerusers.microsoft.com/t5/Community-Support/ct-p/pa_community_support Power Automate: https://powerusers.microsoft.com/t5/Community-Support/ct-p/mpa_community_support Power Pages: https://powerusers.microsoft.com/t5/Community-Support/ct-p/mpp_community_support Copilot Studio: https://powerusers.microsoft.com/t5/Community-Support/ct-p/pva_community-support   Community Support Form If you need more assistance, you can reach out to the Community Team via the Community support form. Choose the type of support you require and fill in the form accordingly. We will respond to you promptly.    Thank you for being an active part of our community. Your contributions make a difference!   Best Regards, The Community Management Team

Community Roundup: A Look Back at Our Last 10 Tuesday Tips

As we continue to grow and learn together, it's important to reflect on the valuable insights we've shared. For today's #TuesdayTip, we're excited to take a moment to look back at the last 10 tips we've shared in case you missed any or want to revisit them. Thanks for your incredible support for this series--we're so glad it was able to help so many of you navigate your community experience!   Getting Started in the Community An overview of everything you need to know about navigating the community on one page!  Community Links: ○ Power Apps ○ Power Automate  ○ Power Pages  ○ Copilot Studio    Community Ranks and YOU Have you ever wondered how your fellow community members ascend the ranks within our community? We explain everything about ranks and how to achieve points so you can climb up in the rankings! Community Links: ○ Power Apps ○ Power Automate  ○ Power Pages  ○ Copilot Studio    Powering Up Your Community Profile Your Community User Profile is how the Community knows you--so it's essential that it works the way you need it to! From changing your username to updating contact information, this Knowledge Base Article is your best resource for powering up your profile. Community Links: ○ Power Apps ○ Power Automate  ○ Power Pages  ○ Copilot Studio    Community Blogs--A Great Place to Start There's so much you'll discover in the Community Blogs, and we hope you'll check them out today!  Community Links: ○ Power Apps ○ Power Automate  ○ Power Pages  ○ Copilot Studio    Unlocking Community Achievements and Earning Badges Across the Communities, you'll see badges on users profile that recognize and reward their engagement and contributions. Check out some details on Community badges--and find out more in the detailed link at the end of the article! Community Links: ○ Power Apps  ○ Power Automate  ○ Power Pages  ○ Copilot Studio    Blogging in the Community Interested in blogging? Everything you need to know on writing blogs in our four communities! Get started blogging across the Power Platform communities today! Community Links: ○ Power Apps  ○ Power Automate  ○ Power Pages  ○ Copilot Studio   Subscriptions & Notifications We don't want you to miss a thing in the community! Read all about how to subscribe to sections of our forums and how to setup your notifications! Community Links: ○ Power Apps  ○ Power Automate  ○ Power Pages  ○ Copilot Studio   Getting Started with Private Messages & Macros Do you want to enhance your communication in the Community and streamline your interactions? One of the best ways to do this is to ensure you are using Private Messaging--and the ever-handy macros that are available to you as a Community member! Community Links: ○ Power Apps  ○ Power Automate  ○ Power Pages  ○ Copilot Studio   Community User Groups Learn everything about being part of, starting, or leading a User Group in the Power Platform Community. Community Links: ○ Power Apps  ○ Power Automate  ○ Power Pages  ○ Copilot Studio   Update Your Community Profile Today! Keep your community profile up to date which is essential for staying connected and engaged with the community. Community Links: ○ Power Apps  ○ Power Automate  ○ Power Pages  ○ Copilot Studio   Thank you for being an integral part of our journey.   Here's to many more Tuesday Tips as we pave the way for a brighter, more connected future! As always, watch the News & Announcements for the next set of tips, coming soon!    

Calling all User Group Leaders and Super Users! Mark Your Calendars for the next Community Ambassador Call on May 9th!

This month's Community Ambassador call is on May 9th at 9a & 3p PDT. Please keep an eye out in your private messages and Teams channels for your invitation. There are lots of exciting updates coming to the Community, and we have some exclusive opportunities to share with you! As always, we'll also review regular updates for User Groups, Super Users, and share general information about what's going on in the Community.     Be sure to register & we hope to see all of you there!

April 2024 Community Newsletter

We're pleased to share the April Community Newsletter, where we highlight the latest news, product releases, upcoming events, and the amazing work of our outstanding Community members.   If you're new to the Community, please make sure to follow the latest News & Announcements and check out the Community on LinkedIn as well! It's the best way to stay up-to-date with all the news from across Microsoft Power Platform and beyond.    COMMUNITY HIGHLIGHTS   Check out the most active community members of the last month! These hardworking members are posting regularly, answering questions, kudos, and providing top solutions in their communities. We are so thankful for each of you--keep up the great work! If you hope to see your name here next month, follow these awesome community members to see what they do!   Power AppsPower AutomateCopilot StudioPower PagesWarrenBelzDeenujialexander2523ragavanrajanLaurensMManishSolankiMattJimisonLucas001AmikcapuanodanilostephenrobertOliverRodriguestimlAndrewJManikandanSFubarmmbr1606VishnuReddy1997theMacResolutionsVishalJhaveriVictorIvanidzejsrandhawahagrua33ikExpiscornovusFGuerrero1PowerAddictgulshankhuranaANBExpiscornovusprathyooSpongYeNived_Nambiardeeksha15795apangelesGochixgrantjenkinsvasu24Mfon   LATEST NEWS   Business Applications Launch Event - On Demand In case you missed the Business Applications Launch Event, you can now catch up on all the announcements and watch the entire event on-demand inside Charles Lamanna's latest cloud blog.   This is your one stop shop for all the latest Copilot features across Power Platform and #Dynamics365, including first-hand looks at how companies such as Lenovo, Sonepar, Ford Motor Company, Omnicom and more are using these new capabilities in transformative ways. Click the image below to watch today!   Power Platform Community Conference 2024 is here! It's time to look forward to the next installment of the Power Platform Community Conference, which takes place this year on 18-20th September 2024 at the MGM Grand in Las Vegas!   Come and be inspired by Microsoft senior thought leaders and the engineers behind the #PowerPlatform, with Charles Lamanna, Sangya Singh, Ryan Cunningham, Kim Manis, Nirav Shah, Omar Aftab and Leon Welicki already confirmed to speak. You'll also be able to learn from industry experts and Microsoft MVPs who are dedicated to bridging the gap between humanity and technology. These include the likes of Lisa Crosbie, Victor Dantas, Kristine Kolodziejski, David Yack, Daniel Christian, Miguel Félix, and Mats Necker, with many more to be announced over the coming weeks.   Click here to watch our brand-new sizzle reel for #PPCC24 or click the image below to find out more about registration. See you in Vegas!       Power Up Program Announces New Video-Based Learning Hear from Principal Program Manager, Dimpi Gandhi, to discover the latest enhancements to the Microsoft #PowerUpProgram. These include a new accelerated video-based curriculum crafted with the expertise of Microsoft MVPs, Rory Neary and Charlie Phipps-Bennett. If you’d like to hear what’s coming next, click the image below to find out more!   UPCOMING EVENTS Microsoft Build - Seattle and Online - 21-23rd May 2024 Taking place on 21-23rd May 2024 both online and in Seattle, this is the perfect event to learn more about low code development, creating copilots, cloud platforms, and so much more to help you unleash the power of AI.   There's a serious wealth of talent speaking across the three days, including the likes of Satya Nadella, Amanda K. Silver, Scott Guthrie, Sarah Bird, Charles Lamanna, Miti J., Kevin Scott, Asha Sharma, Rajesh Jha, Arun Ulag, Clay Wesener, and many more.   And don't worry if you can't make it to Seattle, the event will be online and totally free to join. Click the image below to register for #MSBuild today!   European Collab Summit - Germany - 14-16th May 2024 The clock is counting down to the amazing European Collaboration Summit, which takes place in Germany May 14-16, 2024. #CollabSummit2024 is designed to provide cutting-edge insights and best practices into Power Platform, Microsoft 365, Teams, Viva, and so much more. There's a whole host of experts speakers across the three-day event, including the likes of Vesa Juvonen, Laurie Pottmeyer, Dan Holme, Mark Kashman, Dona Sarkar, Gavin Barron, Emily Mancini, Martina Grom, Ahmad Najjar, Liz Sundet, Nikki Chapple, Sara Fennah, Seb Matthews, Tobias Martin, Zoe Wilson, Fabian Williams, and many more.   Click the image below to find out more about #ECS2024 and register today!     Microsoft 365 & Power Platform Conference - Seattle - 3-7th June If you're looking to turbo boost your Power Platform skills this year, why not take a look at everything TechCon365 has to offer at the Seattle Convention Center on June 3-7, 2024.   This amazing 3-day conference (with 2 optional days of workshops) offers over 130 sessions across multiple tracks, alongside 25 workshops presented by Power Platform, Microsoft 365, Microsoft Teams, Viva, Azure, Copilot and AI experts. There's a great array of speakers, including the likes of Nirav Shah, Naomi Moneypenny, Jason Himmelstein, Heather Cook, Karuana Gatimu, Mark Kashman, Michelle Gilbert, Taiki Y., Kristi K., Nate Chamberlain, Julie Koesmarno, Daniel Glenn, Sarah Haase, Marc Windle, Amit Vasu, Joanne C Klein, Agnes Molnar, and many more.   Click the image below for more #Techcon365 intel and register today!     For more events, click the image below to visit the Microsoft Community Days website.      

Tuesday Tip | Update Your Community Profile Today!

It's time for another TUESDAY TIPS, your weekly connection with the most insightful tips and tricks that empower both newcomers and veterans in the Power Platform Community! Every Tuesday, we bring you a curated selection of the finest advice, distilled from the resources and tools in the Community. Whether you’re a seasoned member or just getting started, Tuesday Tips are the perfect compass guiding you across the dynamic landscape of the Power Platform Community.   We're excited to announce that updating your community profile has never been easier! Keeping your profile up to date is essential for staying connected and engaged with the community.   Check out the following Support Articles with these topics: Accessing Your Community ProfileRetrieving Your Profile URLUpdating Your Community Profile Time ZoneChanging Your Community Profile Picture (Avatar)Setting Your Date Display Preferences Click on your community link for more information: Power Apps, Power Automate, Power Pages, Copilot Studio   Thank you for being an active part of our community. Your contributions make a difference! Best Regards, The Community Management Team

Users online (5,543)