We use Microsoft Dynamics CRM online and i want to start a flow everytime a note is added on a opportunity.
But when i create the flow and start with; When a record is created, is select my organisation and then select the entity Annotations (In Dutch it is: Opmerkingen).
I can tell u all about what i have added after that trigger, but the flow is not triggered. And i don`t know why this is.
I have created another flow that gets triggered when a new account is created and thats working fine.
Please send us the whole flow trigger and actions with details so that I will try tp reproduce your issue.
Thanks for your reply and the will the help me.
I will gladly show u the proces flow.
Just to make things easier i have made a new flow with just the trigger and 1 simple action to mail me when the flow has been triggered 🙂
This is it.
And for the last day i have seen it getting triggered. But only like 1 out of 10 times.
We make a lot of Opmerkingen(Annotations) in CRM but just a few are getting seen by the flow and getting triggered.
So first it didnt got triggered and now its get triggered sometimes... i dont know what we are doing wrong.
I think based on the flow there is notting much that can go wrong here.
I just tested with a similar flow and I cannot reproduce your issue. My triggers run successfully. So I did some research and I find a post below:
I know the situation is quite different, but could you please check with another entity in Dynamics CRM to see if the issue is related to CRM side.