cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
reanm
Frequent Visitor

Flow not triggering for Common Data Service

Hi there

 

I have a Flow that triggers on when a record is created (and a separate one with the exact same action when a record is updated) on the Opportunity Line entity in Dynamics.

 

The Flow triggers fine when I create or update an Opportunity Line record in Dynamics - but for my users it doesn't trigger.

These users have Create/Edit permissions on the Opportunity Line entity.

 

What am I missing? Is there anything I need to do additionally to have this flow triggered by my users' action?

 

Thanks
Rean

1 ACCEPTED SOLUTION

Accepted Solutions
reanm
Frequent Visitor

Hi everyone

 

I found the answer to my question (thanks to this blogpost by ELAIZA BENITEZ: http://benitezhere.blogspot.com/2018/09/how-to-configure-dynamics-365-workflow-scope-in-flow.html).

 

I had to set the scope of my Flow to Organisation. I'm used to setting the scope to User (as in CRM Workflows) so that the workflow executes within the permissions of that user.

 

Hope this can help someone with similiar issues.

 

Cheers

View solution in original post

1 REPLY 1
reanm
Frequent Visitor

Hi everyone

 

I found the answer to my question (thanks to this blogpost by ELAIZA BENITEZ: http://benitezhere.blogspot.com/2018/09/how-to-configure-dynamics-365-workflow-scope-in-flow.html).

 

I had to set the scope of my Flow to Organisation. I'm used to setting the scope to User (as in CRM Workflows) so that the workflow executes within the permissions of that user.

 

Hope this can help someone with similiar issues.

 

Cheers

Helpful resources

Announcements
Power Platform Conf 2022 768x460.jpg

Join us for Microsoft Power Platform Conference

The first Microsoft-sponsored Power Platform Conference is coming in September. 100+ speakers, 150+ sessions, and what's new and next for Power Platform.

MPA Virtual Workshop Carousel 768x460.png

Register for a Free Workshop

Learn to digitize and optimize business processes and connect all your applications to share data in real time.

Power Automate Designer Feedback_carousel.jpg

Help make Flow Design easier

Are you new to designing flows? What is your biggest struggle with Power Automate Designer? Help us make it more user friendly!

Top Solution Authors
Users online (1,729)