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Helper V
Helper V

Flow not triggering notification

 

Hi 

email1.PNG

I have two custom fields. Assign to is a look up column from another entity where it fetches email address. The condition i have on my workflow is : if assign to contains '@', email should trigger on the set email value(as email isnt triggering on Assign to field.

 

email11.PNG

 

The workflow shows no error, its somehow skipping the condition to be false; but no notification:

 

Teresa24486_0-1603776741840.png

 

condition applied is:

Teresa24486_1-1603776805254.png

 

 

 

5 REPLIES 5
Super User III
Super User III

I'm guessing, but perhaps either "Assign To" or "Set Email" are not null and they are empty instead. Hence your condition never fires.

 

The easy way to check this would be to look at your run history. If it is not clear from the run history, add two compose steps before your condition which output the value of "Assign To" and "Set Email". You can then verify the values they have and troubleshoot the condition.

 

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basically Assigned to is a look up field which fetches a name, inorder to trigger a notification i used another dummy field 'set email' where it will fetch the email address of the related record. Thought it would have triggered, but no luck.

Helper II
Helper II

@Teresa24486 

Try Assign To Id or Value. I used it with Assign To Id and it worked.

 

Screenshot_7.png

hi

I dont have Assign to ID field,  i am using data from Dynamics 365

Teresa24486_0-1603870626339.png

 

@Teresa24486  

I would suggest you to check the json. I haven't tried power automate with D365 but I believe it would be same (json). So kindly check what are the results you are getting. I am not sure whether this will help but give it a try and see.


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