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ezequiel
Microsoft
Microsoft

Flow to assign a task

Hi,

 

I have a flow that once an email is received, its create an item into a sharepoint list with all the details from the email. In paralell an email is triggered to a group of 5 people to let them know that there is a new item to review in the sharepoint. I'd like that if any of the 5 people accepts the tasks, the sharepoint item is updated with the name of that person. For example if Anne accept the tasks she can perform some action and then her name will be added into the sharepoint list for that item..

What would be the best approach recommended to do that? 

 

Thanks

 

Ezequiel

3 REPLIES 3
abm
Super User
Super User

Hi @ezequiel 

 

Please see this post and might be helpful

 

https://powerusers.microsoft.com/t5/Building-Flows/Flow-planner-trigger-when-a-task-is-assigned/td-p...



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v-litu-msft
Community Support
Community Support

Hi @ezequiel,

 

If the 5 peoples have permission to access the newly created item and could edit it, it will be easier to do it. You could create a Choice column in the SharePoint list, the choice column contains names of the 5 people. If someone accepts the task, select the name from the Choice manually.

 

Or you could create an Approval action with "Custom Responses – Wait for all responses", set the custom response to "Accept it" and "Ignore it", if someone select "Accept it", update the newly created item to add the name, the downside is that everyone needs to response the approval.

 

Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

@v-litu-msft  thanks for the reply. I'd rather go with the second option. As you said the downside is that I need to wait until everyone responds. Is there any workaround, like "killing" the flow after 1 hour?. The problem is that I expect to receive several requests in paralel. If the flow remains "processing" then when a second item is created on the sharepoint the Flow won't be triggered until the previous ends, right?

 

Ezequiel

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