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hilke
Level: Powered On

Flow to forward e-mails (to different email adresses depending on sender)

Hello there,

 

I want to create a flow with rather simple task, but somehow it wont work;

We have an email adress, where all the invoices get sent to. Then, a person manually selects which invoice belongs to what person and forwards it.

To automate this process, i wanted to create a flow that does exactly that - whenever an email gets received, forward the mail to a specific person depending on the sender.

 

Somehow i cannot get it to work.

I assume i have to either create a single flow for every sender or to set up a condition that checks if the sender is adress X (if yes, forward the mail to the adress that has to deal with all invoices of supplier X) and if not, condition is triggered that checks if the sender is adress Y (and so on)..

 

The problem is that my mails wont get forwarded (i read that this can also be caused due to bugs in the forward-action, which is why i also tried the method to send "a copy" of the mail as seen in the flow to "forwarding outlook mails with or without attachments". The problem here is that i dont know how to apply a condition here and that in the further process, the mails are harder to assign when the sender is the same intern email adress.

 

I hope you can help me here. Id be extremely grateful as this flow would save a lot of time in the long term Smiley Happy

 

Regards,

 

hilke

 

2 REPLIES 2
Super User
Super User

Re: Flow to forward e-mails (to different email adresses depending on sender)

Hi @hilke 

What mail client are you using? Have you tried setting up these auto forward rules directly on the mail box. Whilst this could be achieved using Flow it is not really necessary in this case as you only wish to forward the emails. Also, depending on the level of emails you are receiving, this could make a large dent in your monthly Flow quota.

Regards

Lee 

 


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hilke
Level: Powered On

Re: Flow to forward e-mails (to different email adresses depending on sender)

Hello @LeeHarris ,

 

thanks for your response. I havent thought of that. This could be a better alternative, although ill have to come back to Flow lateron in the process, as i want to install notification and approval algorhythms in specific cases.

I will try to set up forward rules as you suggested. I might come back here once i need a flow for my plans.

 

Thank you for your help!

Have a nice week.

 

Regards

 

hilke

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