cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
NickDewitt
Advocate II
Advocate II

Flows not triggering

I have a flow that is triggered when a Dynamics record is created or updated, but it either takes absolutely ages to trigger (20+ mins), when it says it should take 1 minute, or it doesn't trigger until I go to the flow and turn it off and back on again.

 

I had the same for another flow that was supposed to be triggered at 5pm last night, when I checked it at 18:30, it hadn't run, turned it off and back on and it ran straight away (even though it was way past 5pm) so what is happening here, why are my flows not starting, and why does the trigger seem to be cached somewhere until I turn the flow off and back on?

 

This unreliability makes it very difficult to demonstrate it's potential to any senior members of staff.

1 ACCEPTED SOLUTION

Accepted Solutions

Ok so it turns out if you leave the 'Minutes' box blank, it doesn't run on the hour. Now that I have set the minutes box to 0, it runs at 17:00.

View solution in original post

14 REPLIES 14
v-yuazh-msft
Community Support
Community Support

Hi @ NickDewitt,

 

Have your problem still exists?

Could you please share a screenshot of your flows which couldn't  be triggered normally?

 

 

My flow always be triggered normal and don't have the issue that you mentioned.

 

For your first flow, would the flow takes absolutely 20+ minutes to trigger,or would trigger until you go to the flow and turn it off and back on again?

 

What browser are you use when the flow don't normally trigger?

Could you please check if you have a normal network status?

 

Pleaseshare more details so we could provide a proper workaround for you.

 

Please let me know if your problem could be solved.

 

Regards,
Alice Zhang

Hi @v-yuazh-msft,

 

Thanks for your response, it seems to be better this morning.

 

I did notice that I didn't set the time-zone for the scheduled Flow, it was scheduled to run at 17:00 and has run at 18:37 every day - incidentally the same time I had turned it off and on again last week.

 

The dynamics created or updated trigger was definitely running extremely slowly last week and taking up to and even over an hour to trigger, and some of the updates did not seem to be triggering at all.

 

I have a Powerapps P2 license with my Dynamics 365 package, but I did notice I had a total of 13 different Flow and PowerApps licenses assigned to me from various Office 365 and Dynamics 365 packages, including a PowerApps and Flow P2 trial. I disabled that license last week, so i'm wondering whether I was getting throttled as the trial license was taking precedence for some reason?

 

Also, the dynamics instance that I am testing on is the free sandbox version, not sure if that should make a difference.

 

Is there any way to find out the reason for flows taking a long time to start?

 

I am using the latest version of Chrome as as browser, our network activity is normal, and the trigger is running on a Dynamics 365 instance so it's all running in the MS cloud, my network activity shouldn't matter for the trigger, I am crossing the on-premise gateway inside the flow, but as soon as it triggers the response from my Web API is immediate.

 

Flow Slow Start.png

Hello, @NickDewitt!

 

Have you had a chance to apply @v-yuazh-msft‘s recommendation to adapt your Flow? If yes, and you find that solution to be satisfactory, please go ahead and click “Accept as Solution” so that this thread will be marked for other users to easily identify!

 

 

Thank you for being an active member of the Flow Community!

 

-Gabriel

Flow Community Manager

 

- Gabriel
Community Manager
Power Automate | Power Virtual Agents
Super User Program Manager



Hi @GabrielStJohn I didn't see any recommendation to adapt my Flow in that response, just a request for more info which I provided.

 

My Flows from dynamics seem to be more responsive at the moment, but I need to find some time to do more testing to ensure that it is triggering in a timely manner.

 

My scheduled Flow is still running 36 minutes later than scheduled every day though, even though I have set the correct time zone.

Hi @NickDewitt,

 

Do you set the flow run at 17:00 in your flow?

The trigger "Recurrence" trigger would run the flow with the time that you scheduled with UTC time.

 

However, the scheduled time in the "Recurrence" trigger could only support the UTC time and schedule a flow with a local time is not supported in microsoft flow currently.

 

All times in Microsoft Flow are in Universal Time by default

 

You could refer to link below to know the UTC time now:

https://www.timeanddate.com/worldclock/timezone/utc

 

 

Best regards,

Alice

 

Hi @v-yuazh-msft,

 

Yes, it's set for 17:00, and the Time Zone is set to UTC+00:00 - It definitely seems to be supported to select a Time Zone in the Recurrence trigger according to the UI that comes with it, and it did start running an hour earlier when I selected the correct time zone.

 

Recurrence.png

Granted as we are on British Summer Time right now, we are an hour ahead, but then I would expect it to run an hour earlier, not 35 minutes late.

 

image.png

 

Thank you for the help, it's much appreciated.

Ok so it turns out if you leave the 'Minutes' box blank, it doesn't run on the hour. Now that I have set the minutes box to 0, it runs at 17:00.

Anonymous
Not applicable

Wow this is a good point to remember, thanks for sharing your findings.
sandeepnmenon
Employee
Employee

What is the solution to the flow not getting triggered (not the recurring flow)?

I am facing similar issue.

 

When I am in the test mode of the flow, it triggers immediately, but outside test mode, it is not getting triggered unless I do a blank edit and save of the flow.

 

Please help as this is blocking our design.

Beejey007
New Member

Hi I have created 3 flows and none of them has ever worked, 

 

very discouraging

Anonymous
Not applicable

Same frustrations this side Client had on premise with SP designer reusable workflow,(seeing that they have 30 libraries for approval). working fine, Migrated to Cloud a year ago still working fine until lately, response is slow and according to MS posting they recommend going over to flow. I have tried it a few months ago and after numerous frustrations left it. Decided today to approach it with an open positive mind / attitude. That did not last long, back to the same issues as before: Slow Not responding Modern view not enforcing metadata, which I need to approvals Do not detect the site / libraries although I am logged in Have to manually change all connections, not detecting the connections which I am logged in with Have to add a step and settings for ETAG Do not accommodate for reusable approval workflows This is more a massive downgrade than an improvement. So far no benefits for any of my clients.

Hi

I tried for an entire and I got it working.

Maybe if you can give me details, I can help.

Thanks

V

I am having a similar problem.

I wrote a flow which is triggered by a recurrent schedule and refers to dates on an excel file domiciled on Sharepoint for it to run. 

I have tested it and its fine whenever tested. However, it always sends a reminder a day late after the scheduled dates, and sometime when i go back to edit or tweak the excel document, it fails to pick the dates and sometime it wont even trigger at all. Keeping in mind that I have implemented all that was said earlier in this thread.

 

I was almost inviting the execs after the test was successful only for it to send the reminder late.

 

Can someone please help

 

 

Can you give example of what you are trying to do ?  I am able to work well with flows and they all work.

Maybe I can help.

Helpful resources

Announcements

Win free tickets to the Power Platform Conference | Summer of Solutions

We are excited to announce the Summer of Solutions Challenge!    This challenge is kicking off on Monday, June 17th and will run for (4) weeks.  The challenge is open to all Power Platform (Power Apps, Power Automate, Copilot Studio & Power Pages) community members. We invite you to participate in a quest to provide solutions to as many questions as you can. Answers can be provided in all the communities.    Entry Period: This Challenge will consist of four weekly Entry Periods as follows (each an “Entry Period”)   - 12:00 a.m. PT on June 17, 2024 – 11:59 p.m. PT on June 23, 2024 - 12:00 a.m. PT on June 24, 2024 – 11:59 p.m. PT on June 30, 2024 - 12:00 a.m. PT on July 1, 2024 – 11:59 p.m. PT on July 7, 2024 - 12:00 a.m. PT on July 8, 2024 – 11:59 p.m. PT on July 14, 2024   Entries will be eligible for the Entry Period in which they are received and will not carryover to subsequent weekly entry periods.  You must enter into each weekly Entry Period separately.   How to Enter: We invite you to participate in a quest to provide "Accepted Solutions" to as many questions as you can. Answers can be provided in all the communities. Users must provide a solution which can be an “Accepted Solution” in the Forums in all of the communities and there are no limits to the number of “Accepted Solutions” that a member can provide for entries in this challenge, but each entry must be substantially unique and different.    Winner Selection and Prizes: At the end of each week, we will list the top ten (10) Community users which will consist of: 5 Community Members & 5 Super Users and they will advance to the final drawing. We will post each week in the News & Announcements the top 10 Solution providers.  At the end of the challenge, we will add all of the top 10 weekly names and enter them into a random drawing.  Then we will randomly select ten (10) winners (5 Community Members & 5 Super Users) from among all eligible entrants received across all weekly Entry Periods to receive the prize listed below. If a winner declines, we will draw again at random for the next winner.  A user will only be able to win once overall. If they are drawn multiple times, another user will be drawn at random.  Individuals will be contacted before the announcement with the opportunity to claim or deny the prize.  Once all of the winners have been notified, we will post in the News & Announcements of each community with the list of winners.   Each winner will receive one (1) Pass to the Power Platform Conference in Las Vegas, Sep. 18-20, 2024 ($1800 value). NOTE: Prize is for conference attendance only and any other costs such as airfare, lodging, transportation, and food are the sole responsibility of the winner. Tickets are not transferable to any other party or to next year’s event.   ** PLEASE SEE THE ATTACHED RULES for this CHALLENGE**

Celebrating the June Super User of the Month: Markus Franz

Markus Franz is a phenomenal contributor to the Power Apps Community. Super Users like Markus inspire others through their example, encouragement, and active participation.    The Why: "I do this to help others achieve what they are trying to do. As a total beginner back then without IT background I know how overwhelming things can be, so I decided to jump in and help others. I also do this to keep progressing and learning myself." Thank you, Markus Franz, for your outstanding work! Keep inspiring others and making a difference in the community! 🎉  Keep up the fantastic work! 👏👏 Markus Franz | LinkedIn  Power Apps: mmbr1606  

Copilot Cookbook Challenge | Week 1 Results | Win Tickets to the Power Platform Conference

We are excited to announce the "The Copilot Cookbook Community Challenge is a great way to showcase your creativity and connect with others. Plus, you could win tickets to the Power Platform Community Conference in Las Vegas in September 2024 as an amazing bonus.   Two ways to enter: 1. Copilot Studio Cookbook Gallery:  https://aka.ms/CS_Copilot_Cookbook_Challenge 2. Power Apps Copilot Cookbook Gallery: https://aka.ms/PA_Copilot_Cookbook_Challenge   There will be 5 chances to qualify for the final drawing: Early Bird Entries: March 1 - June 2Week 1: June 3 - June 9Week 2: June 10 - June 16Week 3: June 17 - June 23Week 4: June 24 - June 30     At the end of each week, we will draw 5 random names from every user who has posted a qualifying Copilot Studio template, sample or demo in the Copilot Studio Cookbook or a qualifying Power Apps Copilot sample or demo in the Power Apps Copilot Cookbook. Users who are not drawn in a given week will be added to the pool for the next week. Users can qualify more than once, but no more than once per week. Four winners will be drawn at random from the total qualifying entrants. If a winner declines, we will draw again at random for the next winner.  A user will only be able to win once. If they are drawn multiple times, another user will be drawn at random. Prizes:  One Pass to the Power Platform Conference in Las Vegas, Sep. 18-20, 2024 ($1800 value, does not include travel, lodging, or any other expenses) Winners are also eligible to do a 10-minute presentation of their demo or solution in a community solutions showcase at the event. To qualify for the drawing, templates, samples or demos must be related to Copilot Studio or a Copilot feature of Power Apps, Power Automate, or Power Pages, and must demonstrate or solve a complete unique and useful business or technical problem. Power Automate and Power Pagers posts should be added to the Power Apps Cookbook. Final determination of qualifying entries is at the sole discretion of Microsoft. Weekly updates and the Final random winners will be posted in the News & Announcements section in the communities on July 29th, 2024. Did you submit entries early?  Early Bird Entries March 1 - June 2:  If you posted something in the "early bird" time frame complete this form: https://aka.ms/Copilot_Challenge_EarlyBirds if you would like to be entered in the challenge.   Week 1 Results:  Congratulations to the Week 1 qualifiers, you are being entered in the random drawing that will take place at the end of the challenge. Copilot Cookbook Gallery:Power Apps Cookbook Gallery:1.  @Mathieu_Paris 1.   @SpongYe 2.  @Dhanush 2.   @Deenuji 3.  n/a3.   @Nived_Nambiar  4.  n/a4.   @ManishSolanki 5.  n/a5.    n/a

Your Moment to Shine: 2024 PPCC’s Got Power Awards Show

For the third year, we invite you, our talented community members, to participate in the grand 2024 Power Platform Community Conference's Got Power Awards. This event is your opportunity to showcase solutions that make a significant business impact, highlight extensive use of Power Platform products, demonstrate good governance, or tell an inspirational story. Share your success stories, inspire your peers, and show off some hidden talents.  This is your time to shine and bring your creations into the spotlight!  Make your mark, inspire others and leave a lasting impression. Sign up today for a chance to showcase your solution and win the coveted 2024 PPCC’s Got Power Award. This year we have three categories for you to participate in: Technical Solution Demo, Storytelling, and Hidden Talent.      The Technical solution demo category showcases your applications, automated workflows, copilot agentic experiences, web pages, AI capabilities, dashboards, and/or more. We want to see your most impactful Power Platform solutions!  The Storytelling category is where you can share your inspiring story, and the Hidden Talent category is where your talents (such as singing, dancing, jump roping, etc.) can shine! Submission Details:  Fill out the submission form https://aka.ms/PPCCGotPowerSignup by July 12th with details and a 2–5-minute video showcasing your Solution impact. (Please let us know you're coming to PPCC, too!)After review by a panel of Microsoft judges, the top storytellers will be invited to present a virtual demo presentation to the judges during early August. You’ll be notified soon after if you have been selected as a finalist to share your story live at PPCC’s Got Power!  The live show will feature the solution demos and storytelling talents of the top contestants, winner announcements, and the opportunity to network with your community.  It's not just a showcase for technical talent and storytelling showmanship, show it's a golden opportunity to make connections and celebrate our Community together! Let's make this a memorable event! See you there!   Mark your calendars! Date and Time: Thursday, Sept 19th Location: PPCC24 at the MGM Grand, Las Vegas, NV 

Tuesday Tip | Accepting Solutions

It's time for another TUESDAY TIPS, your weekly connection with the most insightful tips and tricks that empower both newcomers and veterans in the Power Platform Community! Every Tuesday, we bring you a curated selection of the finest advice, distilled from the resources and tools in the Community. Whether you’re a seasoned member or just getting started, Tuesday Tips are the perfect compass guiding you across the dynamic landscape of the Power Platform Community.   To enhance our collaborative environment, it's important to acknowledge when your question has been answered satisfactorily. Here's a quick guide on how to accept a solution to your questions: Find the Helpful Reply: Navigate to the reply that has effectively answered your question.Accept as Solution: Look for the "Accept as Solution" button or link, usually located at the bottom of the reply.Confirm Your Selection: Clicking this button may prompt you for confirmation. Go ahead and confirm that this is indeed the solution.Acknowledgment: Once accepted, the reply will be highlighted, and the original post will be marked as "Solved". This helps other community members find the same solution quickly. By marking a reply as an accepted solution, you not only thank the person who helped you but also make it easier for others with similar questions to find answers. Let's continue to support each other by recognizing helpful contributions. 

Reminder: To register for the Community Ambassador Call on June 13th

Calling all Super Users & User Group Leaders   Reminder: To register for the Community Ambassador Call on June 13th—for an exclusive event for User Group Leaders and Super Users! This month is packed with exciting updates and activities within our community.   What's Happening: Community Updates: We'll share the latest developments and what's new in our vibrant community.Special Guest Speaker: Get ready for an insightful talk and live demo of Microsoft Copilot Studio templates by our special guest.Regular Updates: Stay informed with our routine updates for User Groups and Super Users.Community Insights: We'll provide general information about ongoing and upcoming community initiatives. Don't Miss Out: Register Now: Choose the session that fits your schedule best.Check your private messages or Super User Forum for registration links. We're excited to connect with you and continue building a stronger community together.   See you at the call!  

Users online (3,005)