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Budehaven
New Member

Form Results to multiple emails

I'm sorry but this is DRIVING ME NUTS!
All I want to do is take the results from a form:
https://forms.office.com/Pages/ResponsePage.aspx?id=ySI3KkwZ0UeRwuM46exzf0mtfG7XdBpNtYQEfJgpESBUN0Y1...

and them email the details of each new response to multiple email address across our school.
It would be amazing if the automated email included the results but NOT as an attachment.
I cannot for the life of me get the Dynamic content into the email.
I was really close and then my browser crashed & I lost everything.
ANY help with specific examples would be AMAZING!
Thank you lovely people
S

2 ACCEPTED SOLUTIONS

Accepted Solutions
ScottShearer
Super User
Super User

@Budehaven 

Take a look at my example below and let me know if you still need help.

image.png

 

 

If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.

Scott

View solution in original post

SOLVED! For whatever reason (& I'll be blunt I have no idea)
All I did was remove all of the recipients in the flow then re add them and everything runs tickety-Boo.
Thanks @ScottShearer for all your help today. Saved my sanity AND help solve the issue.

Budehaven_0-1600274890616.png

 

View solution in original post

6 REPLIES 6
ScottShearer
Super User
Super User

@Budehaven 

Take a look at my example below and let me know if you still need help.

image.png

 

 

If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.

Scott

Hi Scott,
Many many thanks, it looks like that works...
However (There's always a however!)

Heres the flow:

Budehaven_0-1600271252100.png

 

Curiously the response formatting is stripped bare (we just get a single line of text) and only two of the recipients set out in the Flow recieve the email.

In both Outlook and Office 365

Budehaven_1-1600271426601.png

Any idea how that can be resolved?
Your help is greatly mappreciated.

Stu

@Budehaven 

I just ran a test and don't have that issue - I did use Send an email notification.

Try clicking on "Trust content" at the top of the email.

 

If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.

Scott

Hi again,

These are the setting within the Form itself, (which explains why I get a notification to the creators email account) but not why it only appears to send it only to 2 recipients and not 4 set out in the flow.
Will speak with our Network manager as to why the formatting is removed he might have a clue.
I would have thought that the 365 cloud based mail we use would happily accept the formatting.

Budehaven_0-1600273489265.png

It's a shame there isn't a 'Issue partially solved' button to tick!

 

@Budehaven 

The Forms settings have no impact at all on emails sent by the Flow.  All 4 users should receive the email.  Take a look at a run and check to see to whom the email was sent.  I have found that sometimes email sent by the Send an Email notification action get tagged as spam.  Check the users junk email folders if they say that they did not receive the email assuming the the Flow says it sent it to them.

 

If I have answered your question, please mark your post as Solved.
If you like my response, please give it a Thumbs Up.

Scott

SOLVED! For whatever reason (& I'll be blunt I have no idea)
All I did was remove all of the recipients in the flow then re add them and everything runs tickety-Boo.
Thanks @ScottShearer for all your help today. Saved my sanity AND help solve the issue.

Budehaven_0-1600274890616.png

 

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