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Anonymous
Not applicable

Forms doesn't trigger flow.

Hi!

I wanted to build a simple flow that will inform me about new response in Forms.

It's extreamly simple:

New response=>notify.flow.JPG

 

 

I have tested mobile notification with flow button and they seemed ok.

Form do accept responses correctly.

 

History of triggered flows seys - nothing...

 

What is wrong?

How to debug this?

20 REPLIES 20
Community Support Team
Community Support Team

Re: Forms doesn't trigger flow.

Hi @Anonymous,

 

Thanks for the feedback.

Symptom could be reproduced from my side.

And feedback has been sent on our channel.

I will post back if I got any response.

Appreciate your understanding.

Regards,

Michael

Community Support Team _ Michael Shao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
BluWrld
Level: Power Up

Re: Forms doesn't trigger flow.

I'm having a similar issue when trying to trigger an email send from Forms (using the Flow template).

 

Flow is checking every 5 mins but is skipping (code 202) as it doesn't find any results dispite having submitted a dozen reponses myself.

 

Under Run History > Learn More the Run History Summary Status shows as "Trigger failed".

Community Support Team
Community Support Team

Re: Forms doesn't trigger flow.

Hi All,

 

I got a response tolding that there is a problem with the Form trigger.

Once a skipped happens, the trigger would send a re-try after some delay. and during the delay there would be no trigger fires, which means the trigger will not work during the delay.

The Team is working on this, but currently there is no ETA.

 

Regards,

Michael

Community Support Team _ Michael Shao
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
itsn_mwouda
Level: Power Up

Re: Forms doesn't trigger flow.

I Also get a error 202.

 

Statuscode
202
Headers
{ "Pragma": "no-cache", "X-CorrelationId": "a5252472-9074-41cb-97e5-aaaf97c9f4fa,b113dc11-8934-4710-a4ce-5551022b8404", "X-UserSessionId": "a5252472-9074-41cb-97e5-aaaf97c9f4fa,2beca4e7-4a5f-4992-b91d-74074db3fad6", "X-OfficeFE": "FormsSingleBox_IN_9,FormsSingleBox_IN_9", "X-OfficeVersion": "16.0.8516.6676,16.0.8516.6676", "X-OfficeCluster": "neu-000.forms.office.com,neu-000.forms.office.com", "retry-after": "3600", "OData-Version": "4.0", "X-Content-Type-Options": "nosniff", "Timing-Allow-Origin": "*", "Cache-Control": "no-cache", "Date": "Mon, 21 Aug 2017 14:54:44 GMT", "Location": "https://europe-001.azure-apim.net/apim/microsoftforms/shared-microsoftform-ccb26a61-38f6-43d1-95e8-f...", "P3P": "CP=\"CAO DSP COR ADMa DEV CONi TELi CUR PSA PSD TAI IVDi OUR SAMi BUS DEM NAV STA UNI COM INT PHY ONL FIN PUR\",CP=\"CAO DSP COR ADMa DEV CONi TELi CUR PSA PSD TAI IVDi OUR SAMi BUS DEM NAV STA UNI COM INT PHY ONL FIN PUR\"", "X-AspNet-Version": "4.0.30319", "X-Powered-By": "ASP.NET", "Content-Length": "0", "Expires": "-1" }
 
I noticed that at the Trigger I keep seeing "(example)"
 
Does anyone have a solution?
triggm
Level: Power Up

Re: Forms doesn't trigger flow.

I had Flow pick up a form response once ... but now I always have the same issue.

 

Status code
202
Headers
{ "Pragma": "no-cache", "X-CorrelationId": "c9047ff9-dca3-4acc-a165-626812c25c9b,e4cb17b7-6e28-4bc9-aad0-b74c35ece43d", "X-UserSessionId": "c9047ff9-dca3-4acc-a165-626812c25c9b,ab8401cb-deb4-4ed2-8c99-ea673eea22ca", "X-OfficeFE": "FormsSingleBox_IN_12,FormsSingleBox_IN_12", "X-OfficeVersion": "16.0.8516.6676,16.0.8516.6676", "X-OfficeCluster": "ea-000.forms.office.com,ea-000.forms.office.com", "retry-after": "3600", "OData-Version": "4.0", "X-Content-Type-Options": "nosniff", "Timing-Allow-Origin": "*", "Cache-Control": "no-cache", "Date": "Tue, 22 Aug 2017 02:32:59 GMT", "Location": "https://australia-001.azure-apim.net/apim/microsoftforms/shared-microsoftform-e319e732-9d78-4ec3-9ef...", "P3P": "CP=\"CAO DSP COR ADMa DEV CONi TELi CUR PSA PSD TAI IVDi OUR SAMi BUS DEM NAV STA UNI COM INT PHY ONL FIN PUR\",CP=\"CAO DSP COR ADMa DEV CONi TELi CUR PSA PSD TAI IVDi OUR SAMi BUS DEM NAV STA UNI COM INT PHY ONL FIN PUR\"", "X-AspNet-Version": "4.0.30319", "X-Powered-By": "ASP.NET", "Content-Length": "0", "Expires": "-1" }
Tonyo932
Level: Powered On

Re: Forms doesn't trigger flow.

Hi

 

Has this been resolved yet as I have had the same issue.

Status code

202

{
  "Pragma": "no-cache",
  "X-CorrelationId": "2e99056a-8f1f-4bd4-aeed-d0a00ab2a5c2,b80d0e41-95ac-44f6-87f3-c7ed33180861",
  "X-UserSessionId": "2e99056a-8f1f-4bd4-aeed-d0a00ab2a5c2,785b361a-d5b1-481e-b107-78be4bbc0d25",
  "X-OfficeFE": "FormsSingleBox_IN_3,FormsSingleBox_IN_3",
  "X-OfficeVersion": "16.0.8517.6678,16.0.8517.6678",
  "X-OfficeCluster": "neu-000.forms.office.com,neu-000.forms.office.com",
  "retry-after": "3600",
  "OData-Version": "4.0",
  "X-Content-Type-Options": "nosniff",
  "Timing-Allow-Origin": "*",
  "Cache-Control": "no-cache",
  "Date": "Tue, 22 Aug 2017 12:09:08 GMT",
  "Location": "https://europe-001.azure-apim.net/apim/microsoftforms/shared-microsoftform-80fbaf8b-703f-46ac-a56e-d59e634d0559/trigger/formapi/api/forms('a069rEXod0aFPKjST682VZf1F1QsGw5LviHAdjV6UvpUOEpPWDNKWEZUVk1IWFBRVUE5MFlJNklQTi4u')/responses?triggerState=2017-08-22T11:39:25.470Z",
  "P3P": "CP=\"CAO DSP COR ADMa DEV CONi TELi CUR PSA PSD TAI IVDi OUR SAMi BUS DEM NAV STA UNI COM INT PHY ONL FIN PUR\",CP=\"CAO DSP COR ADMa DEV CONi TELi CUR PSA PSD TAI IVDi OUR SAMi BUS DEM NAV STA UNI COM INT PHY ONL FIN PUR\"",
  "X-AspNet-Version": "4.0.30319",
  "X-Powered-By": "ASP.NET",
  "Content-Length": "0",
  "Expires": "-1"
}
Jared_M
Level: Powered On

Re: Forms doesn't trigger flow.

I was working with an O365 support team member regarding this same issue. When I went to show her that submitting the form doesn't trigger the action, it actually worked this time. This happened today (8/22/17) around 1PM. I have tested multiple times since then with the flow succeeding each time. This same flow wasn't working all last week, and I have had multiple other flows based on a Forms submission trigger that weren't working too. It seems that it may be fixed. Try again and see if it works now. Good luck!

Tonyo932
Level: Powered On

Re: Forms doesn't trigger flow.

Hi Jared

I had the same problem for a week or so as well then today like you said trigger started working again.

Hopefully it will keep working as I am looking to use this within a team/group and it would be a good way to collect information and send a email with the relavent information.

But if this issue reocurrs too often I will have to rethink about using these flows.

 

Regards

Tony

Anonymous
Not applicable

Re: Forms doesn't trigger flow.

Doesn't work for me.

 

Jared_M
Level: Powered On

Re: Forms doesn't trigger flow.

I am not knowledgeable in coding, so I can't help troubleshoot very well. My recommendation is to try to recreate the flow from scratch to see if that works. If that doesn't work, copy the output from the run details (e.g., Run History>Checks (no new data)>Skipped details>Forms trigger details). That example path is assuming the flow is still not triggering on a new submission in Forms. Maybe someone more knowledgeable will be able to find something in the output of the run details to help resolve the issue.

yoshihirok
Level 10

Re: Forms doesn't trigger flow.

Hi @Anonymous

 

Yes,

In my test, Forms trigger flow after 0 minutes to 50 minutes.

I continue test 3 days, over 30 times in 2 tenants / 2 forms / 2 flows.

 

and I share a Flow which notify the duration time from submitted forms to run flow.

 

Posts "Slow between submit Forms and run Flow, over 50 minutes"

https://powerusers.microsoft.com/t5/General-Flow-Discussion/Slow-between-submit-Forms-and-run-Flow-over-50-minutes/m-p/51954#M8395

 

Regards,

Yoshihiro Kawabata

 

aenglehart
Level: Powered On

Re: Forms doesn't trigger flow.

Im in the same place with a very simple email notification for Form response. Here's the output for my "Skip". Any help would be appreciated.

 

{ "Pragma": "no-cache", "X-CorrelationId": "ec586221-d212-4ea0-a67a-626b7fdf9fc8,e309ec08-3b85-4351-bfb4-401c95a1ae74", "X-UserSessionId": "ec586221-d212-4ea0-a67a-626b7fdf9fc8,e757a6a5-c226-4df7-bd1d-99f2102e4cfb", "X-OfficeFE": "FormsSingleBox_IN_8,FormsSingleBox_IN_8", "X-OfficeVersion": "16.0.8518.6677,16.0.8518.6677", "X-OfficeCluster": "wus-000.forms.office.com,wus-000.forms.office.com", "retry-after": "3600", "OData-Version": "4.0", "X-Content-Type-Options": "nosniff", "Timing-Allow-Origin": "*", "Cache-Control": "no-cache", "Date": "Thu, 24 Aug 2017 10:57:55 GMT", "Location": "https://msmanaged-na.azure-apim.net/apim/microsoftforms/shared-microsoftform-3a817171-4399-4139-b6dc...", "P3P": "CP=\"CAO DSP COR ADMa DEV CONi TELi CUR PSA PSD TAI IVDi OUR SAMi BUS DEM NAV STA UNI COM INT PHY ONL FIN PUR\",CP=\"CAO DSP COR ADMa DEV CONi TELi CUR PSA PSD TAI IVDi OUR SAMi BUS DEM NAV STA UNI COM INT PHY ONL FIN PUR\"", "Server": "Microsoft-IIS/8.5,Microsoft-HTTPAPI/2.0", "X-AspNet-Version": "4.0.30319", "X-Powered-By": "ASP.NET", "Content-Length": "0", "Expires": "-1" }

Jared_M
Level: Powered On

Re: Forms doesn't trigger flow.

@aenglehart, under status code, do you see 202? I will compare what you pasted to my Headers output to see if I can find anything meaningful. Unfortunately, I know very little about this stuff, so I probably won't be much help. Hopefully someone else will have some more information to add.

aenglehart
Level: Powered On

Re: Forms doesn't trigger flow.

It is! Error 202. So I broke it down and experimented with the Flow, while adding one additional piece of information to the email trigger with each new response, and the Error 202 came in for me when I tried to have the email add the "Responder's Email address" into the cc field. Any thoughts on the Error 202, or why that particular piece of information (Form Submitter's Email Address) would break down the flow?

Jared_M
Level: Powered On

Re: Forms doesn't trigger flow.

From what I gathered when speaking to O365 support, the 202 code is actually a status code and not an error code. Mindy from support explained that this was the equivalent to a HTTP status 202. Here is some information on that. Was the Responder's Email Address the first piece of dynamic content added?

RobinMorgan
Level: Powered On

Re: Forms doesn't trigger flow.

HAs this ever been fixed, have a form that needs to trigger a flow and have the form put into sharepoint list and still no worky

Jared_M
Level: Powered On

Re: Forms doesn't trigger flow.

Yep, I believe it is. I have not had an issue with flows using Forms as a trigger for at least the past six months, probably longer.

RobinMorgan
Level: Powered On

Re: Forms doesn't trigger flow.

Well thats annoying... How long on average does it taake to trigger?

 

Below is all i need it to do for now, and no matter who fills the form in it just won't trigger

2018-08-21_1603.png

Jared_M
Level: Powered On

Re: Forms doesn't trigger flow.

Hmm. It looks like it should work to me, but I am definitely not an expert with flows. Personally, my next step would be to read the error reports and activity log. If nothing seems wrong there, I would recreate the flow from scratch and see if that fixes it.

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