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Freshdesk connector and Flow

Have a very simple Flow that is triggered with an item is created in a list.  The next step is to create a ticket in freshdesk.  I've tried using the API key from our account as well as username and password and am getting retries/429 errors.  If I try and create the connector from Flow : Data/Connections, I get a red exclamation point when I try and save the connection.  Any thoughts?


    "headers": {
        "Date""Thu, 11 Feb 2021 22:33:05 GMT",
    "body": {
        "error": {
            "message""The response is not in a JSON format.",
            "innerError""Cannot read server response."

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