Showing results for 
Search instead for 
Did you mean: 
New Member

Freshdesk connector and Flow

Have a very simple Flow that is triggered with an item is created in a list.  The next step is to create a ticket in freshdesk.  I've tried using the API key from our account as well as username and password and am getting retries/429 errors.  If I try and create the connector from Flow : Data/Connections, I get a red exclamation point when I try and save the connection.  Any thoughts?


    "headers": {
        "Date""Thu, 11 Feb 2021 22:33:05 GMT",
    "body": {
        "error": {
            "message""The response is not in a JSON format.",
            "innerError""Cannot read server response."

Helpful resources

Microsoft 365 Conference – December 6-8, 2022

Microsoft 365 Conference – December 6-8, 2022

Join us in Las Vegas to experience community, incredible learning opportunities, and connections that will help grow skills, know-how, and more.

Difinity Conference 2022

Difinity Conference 2022

Register today for two amazing days of learning, featuring intensive learning sessions across multiple tracks, led by engaging and dynamic experts.

European SharePoint Conference

European SharePoint Conference

The European SharePoint Conference returns live and in-person November 28-December 1 with 4 Microsoft Keynotes, 9 Tutorials, and 120 Sessions.

Users online (5,218)