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Carl__D
Helper I
Helper I

Get Email - BCC

Hello, 

 

I have a flow set up that saves some email metadata (Get Email) to a SharePoint list (Create Items) when emails are received by a mailbox. 

This mailbox has been specifically set up for logging these emails, so we are BCC'ing our emails to this mailbox when sending them to a recipient. 

 

This works perfectly when emailed or CC'd to the mailbox but when BCC'd the flow doesn't pick it up. 

 

There is technically an email landing in the inbox so I thought it should trigger whether it was BCC'd in or sent to the mailbox directly?

 

Am I missing something?

 

The exact same flow works in LogicApps just not in PowerAutomate. 

 

Thanks

Carl

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Carl__D
Helper I
Helper I

For some reason I couldn't get it to work but found a workaround using 'When a new email arrives in a shared mailbox (V2)' despite it not being a shared mailbox.

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2 REPLIES 2
Expiscornovus
Super User
Super User

Hi @Carl__D,

 

This type of action should be able to trigger based on BCC emails.

 

However, just to double check. Do you have any additional configuration on the trigger action? Maybe a subject filter or a trigger condition in the settings.

 

And you are using the when a new email arrives (v3) trigger action, I assume? 

https://docs.microsoft.com/en-us/connectors/office365/#when-a-new-email-arrives-(v3)



Happy to help out! 🙂

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Carl__D
Helper I
Helper I

For some reason I couldn't get it to work but found a workaround using 'When a new email arrives in a shared mailbox (V2)' despite it not being a shared mailbox.

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