Showing results for 
Search instead for 
Did you mean: 
Regular Visitor

Get Name of Salesforce account and case owner

Hi all.


Trying to build a flow that triggers when a case is modified on salesforce. I managed to do it but How can I get the name of the account that the case is logged for as well as the name of the case owner? The best I managed to get in this regard is only ID's. How do I get the actual names and not just the ID's? What can I use for case age? There are a ton of Age variables to use but none of them seem to give the case's age in minutes or seconds. Can someone please point me in the right direction?

Community Support
Community Support

Hi @Jacques191,


It's unfortunate that there is no action that could get the Salesforce user info directly.

But you could try the HTTP request action to extract them, the UserInfo endpoint is a RESTful API defined by OpenID Connect, you could refer to this document:



Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Helpful resources

Power Platform Conf 2022 768x460.jpg

Join us for Microsoft Power Platform Conference

The first Microsoft-sponsored Power Platform Conference is coming in September. 100+ speakers, 150+ sessions, and what's new and next for Power Platform.

New Ideas Forum MPA.jpg

A new place to submit your Ideas for Power Automate

Announcing a new way to share your feedback with the Power Automate Team.

MPA Virtual Workshop Carousel 768x460.png

Register for a Free Workshop

Learn to digitize and optimize business processes and connect all your applications to share data in real time.

Super User 2 - 2022 Congratulations 768x460.png

Welcome Super Users

The Super User program for 2022- Season 2 has kicked off!

Users online (3,903)