The flows still fails sporaticaly. It seems very random.
I splited the flow up to see if that helped, but the flow still failes.
Hi,
As per this thread, and many, many other threads on here, I also keep getting Excel files showing error 423 locked by user.
This is clearly a serious problem in the flow/onedrive operation, as many people have similar 'random' lock issues.
I have a Flow that copies an excel file from an FTP source and writes it in Onedrive for Business. This triggers every 15 minutes.
A second flow reads the Onedrive file every 15 minutes and never writes to it - this second flow never fails. (the read function is always successful). This flow triggers a few minutes after the write flow runs.
The write flow used to run successfully all the time (even triggering every 15min), then started failing randomly 3 out of every 4 runs, or even more. I changed trigger to 30 min in case the lock was not releasing from the previous flow quickly enough, but no change.
The Excel file in Onedrive is NEVER opened by any user. Only Flow writes to the file. (The users do not even know the file exists) - I set it up this way so the main file the users edit is on the FTP, and the flow simply copies this to Onedrive
I can test open and save it from Excel application and I get no lock error.
There is no logic problem in the flow, as the flow can work successfully.
It seems either Flow is not releasing it's lock after a successful write, and/or Onedrive doesn't auto release the lock quickly enough.
I just went way back through the flow run log and found the exact time this failure started: Aug 31 5.14am
I think the flow ID is 299ee131-ca96-4027-bb90-1e9c949f04f2
Pictures below show the error and the nature of the failures; 1 success then random number of fails until the file 'unlocks' and the flow is successful again. Also shows the constant success and the failures starting on Aug 31.
thanks, Matt.
There are settings in there for retrying operations like this (in my case, I was trying to use Insert Row)..
This looked really promising.. BUT it doesn't actually retry for the 423 locked error 😞 Really frustrating.
I've raised this Idea to get it looked at;
Helpful resources
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