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lalalalala
New Member

Get a direct link to an email in a shared mailbox [planner]

Hi there I'm looking to get a direct link to an email in a shared mailbox.

I'm using power automate and the planner option of "update task details"

 

What does work (linking to personal email):

If i use the:

References Resource link - 1

this generates a link that I can click in planner and follow.

found that here:

https://superuser.com/questions/1503128/link-to-microsoft-outlook-365-webmail-email 

 

 

What I want is for this to work for a shared mailbox.

I've tried:

But i just can't get this working.

 

Actually what I want is:

As a user i want to click a link in planner that takes me directly to the email that triggered planner so that i can see the full email in its original format.

 

Any help much appreciated.

1 REPLY 1
VeronicaDeSalvo
Regular Visitor

After much trial and error I FINALLY figured this out.

 

In the Update task details step > References Resource link -  1 > put this as your URL: https://outlook.office.com/mail/mailboxname@companyname.com/inbox/id/replace(uricomponent(outputs('Get_email_(V2)')?['body/conversationId']),'_','%2B')

 

  1. Replace "mailboxname@companyname.com" with the real shared mailbox address AND
  2. Insert "replace(uricomponent(outputs('Get_email_(V2)')?['body/conversationId']),'_','%2B')" as an expression.

See full flow below:

 

If this works for you please mark it as the solution 🙂 

 

Screen Shot 2021-08-24 at 7.29.50 PM.png

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