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Advocate I
Advocate I

Getting a failure trying to retrieve an Email from 365 using a stored MessageID

I have in one Flow stored a copy of an 365 based email MessageID from the appropriate field in a sharepoint list.


When I attempt to do a O365 "Get Mail" in a different flow by, pulling it from the list first, it fails.  Get Mail returns


  "message""Id is malformed.\r\nclientRequestId: 409c04b8-9415-440c-8458-06bca0c6a734",


What am I doing wrong here?  It seemed logical I could store the messageid then use it again elsewhere.  I did wonder if the ID changes through being stored in a Sharepoint text field?  Possibly it is longer than 255 chars?

Memorable Member
Memorable Member

Hi @tre4bax,


Can you please post a screenshot of your Flow configuration?



Fausto Capellan, Jr

Fausto Capellan, Jr
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Community Support
Community Support

Hi @tre4bax,


Could you please share a screenshot of your flow's configuration?

Further, could you please share a bit more about your SharePoint list?


The error message told that you could not get the email resource with the Message ID that you provided. I have made a test on my side and don't have the issue that you mentioned. My flow's configuration as below:10.JPG

Note: The Message ID column is used to store the message id of the Outlook email within my SharePoint list. 


The flow works successfully as below:11.JPG

Please check if you have stored proper Message ID dynamic content of the Outlook email in your SharePoint list. In addition, please check if you have filled proper value within Message id field of "Get email" action of Office 365 Outlook connector.


Best regards,


Community Support Team _ Kris Dai
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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