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the_dude
Super User
Super User

Getting an e-mail stopped working

Hi all,

 

This flow is part of a larger power platform solution I created for our employees to organise- and register for internal training moments.

 

Shortly put, this is the ''addStudent'' flow which enrolls a user to a training. 

When a training is created it has to be put in a calendar/agenda for this we use a dedicated account (read: not a shared mailbox) called  svc.powerapps @ organisation.nu  since anyone in the organisation can plan a training it simplifies things to always put it in svc.powerapps's calendar and add the organiser as a required attendee. 

 

Then, when adding a student - if it's the first attendee the person is simply added as a required attendee which causes an e-mail to be sent with an invitation for the outlook calendar event.

If it's any student after the 1st one the flow will search the outgoing mailbox of svc.powerapps for the mail that was sent to the 1st attendee and forwards this.

 

I had to create this work around since adding a required attendee everytime causes a new meeting invite to be sent to ALL prior subscribers which I wanted to avoid.  This worked perfectly fine.

 

Where things go wrong now since yesterday is the latter part of finding that email before forwarding it.

 

the_dude_1-1702646134355.png

 

 

The error received is:

 

As of May 6, 2020, shared mailbox support was added for certain operations with an optional 'Mailbox address' parameter, allowing you to specify a shared mailbox address for your operation to access. If you were using this operation prior to May 6, 2020, you will need to explicitly update your operations to specify the shared mailbox address. Please follow the Office 365 documentation for more information: https://docs.microsoft.com/en-us/connectors/office365/#shared-mailbox-support 

 

 

Despite this 100% sure not being a shared mailbox naturally I've still read the link provided in the error which tells us to add the original mailbox in the field original mailbox address as you can see I've done in the screenshot but didn't help the issue since - again - this is not a shared mailbox

 

Here is the same block in designer mode: 

 

the_dude_2-1702646203729.png

 

 

as you can see, i search the subject filter for 'Title'  of the sharepoint item which is supposed to find this e-mail:

the_dude_3-1702646294098.png

 

because this is the sharepoint list item the title field is referring to:

the_dude_4-1702646326674.png

 

here is also a screenshot of the connection used:

 

the_dude_6-1702646674727.png

 

 

 

Sorry for the long read but i'd rather be thorough from the start to prevent unnecesary questions.

 

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
the_dude
Super User
Super User

the exact solution is unknown to me but changing the connection reference several times solved the issue. 

View solution in original post

2 REPLIES 2
VictorIvanidze
Community Champion
Community Champion

Try to clear "Original Mailbox address" field.

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the_dude
Super User
Super User

the exact solution is unknown to me but changing the connection reference several times solved the issue. 

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