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Tejas_Kapadia
Regular Visitor

Having trouble including a reminder email in my dynamic approver flow.

Hi all,

 

I have a dynamic approver flow set up where based on the category chosen, it will generate the associated approvers and it will start an approval chain with said generated approvers. It is incremented in an apply to each so it keeps going until it reaches the end of the approval line.

 

I am having trouble creating a reminder email within this flow, I've tried the "Do Until" action, however they don't generate until an approval action is made instead of generating if the approval action isn't made. Is there any way I can include a reminder email within this looped approver flow?

 

I've attached some more pictures below for reference. 

 

Tejas_Kapadia_0-1649180715050.pngTejas_Kapadia_1-1649180755295.png

 

4 REPLIES 4
ekarim2020
Super User
Super User

Please see the following series of videos https://www.youtube.com/watch?v=1EyuQjW8u_E&t=2s which also covers how setup approval reminders.

Snag_6696553.png

The flow does require the premium Dataverse connector.


Ellis
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Hi,

 

Thank you for your reply, however my flow is difference in a sense that it runs inside a loop. How do I include reminder emails after x amount of time in my looped approval flow. 

Tejas_Kapadia
Regular Visitor

Instead of creating a reminder. How do I rerun the "Start and Wait for Approval" Action after an x amount of time?

You could do something similar to this:

 

Snag_b52ad95.png

 

The flow uses a Do until and after the Start and wait for an approval action, there are two parallel branches:

Snag_b52da72.png

One branch is for a successful approval process, the other is when the approval times out. 

 

Set the timeout for the approval action:

Snag_b538344.png

 

This example uses 5 minutes as the timeout for the approval, for testing purposes:

Snag_b5a12d5.png

Set the actions for when the Approval action times out:

Snag_b5496d7.png

Snag_b551bc6.png

Example of some actions when the approval times out:

ekarim2020_1-1649270469539.png

 

Hope this helps.

 


Ellis
____________________________________
If I have answered your question, please mark the post as Solved.
If you like my response, please give it a Thumbs Up.

 

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