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dineshc
Regular Visitor

Help needed to send survey based on a Field(s) data

Hello All

I need your help!! I am trying to create a process where a buyer gets a survey when they place an order and get it processed.

We have a process of ‘sale approval’ that puts in a “Processed Date” field in one of my crm entities.

So this is what I did so far:

  1. I created a Survey using MS Forms
  2. I created a Flow that uses CDS “When a record is created/updated/deleted” and
    1. Trigger Condition being “Created/Updated”
    2. Entity being my CRM Entity “Sales”
    3. Scope “Organization”
  3. This goes through “Condition” saying if there is a “Processed Date” (as in not equal to NULL) then
  4. Send the survey

 

My issue is - Every time that Sales Record get updated (for a processed date or any other info on the record), the survey will be sent,right ?

 

IS there a way I can narrow down the survey to go ONLY if the particular FIELD “Processed Date” gets changed ?

 

Thanks in Advance

 

Dinesh C

1 ACCEPTED SOLUTION

Accepted Solutions
v-alzhan-msft
Community Support
Community Support

Hi @dineshc ,

 

Sorry for the function to trigger the flow only when a special column is updated in not supported in Microsoft flow currently.

 

Best Regards,

Alice

 

Community Support Team _ Alice Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

View solution in original post

1 REPLY 1
v-alzhan-msft
Community Support
Community Support

Hi @dineshc ,

 

Sorry for the function to trigger the flow only when a special column is updated in not supported in Microsoft flow currently.

 

Best Regards,

Alice

 

Community Support Team _ Alice Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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